Air Export Coordinator — Global Logistics (Onsite)

Socket.dev; Elizabeth (NJ); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental insurance

Vision Insurance

Employee assistance program

Health Savings Account (HSA)

Life insurance

Short Term Disability Insurance

Long Term Disability Insurance

Paid Time Off

Tuition Reimbursement

Job summary

Scan Global Logistics is seeking an experienced and detail-oriented Air Export Coordinator to join our Elizabeth, NJ team. The role requires 5+ years in air export, strong knowledge of air freight logistics, and documentation proficiency to ensure timely movement of freight with exceptional customer service.

You will manage end-to-end operations, coordinate with airlines and carriers, track shipments, ensure regulatory compliance, and maintain strong vendor relationships in a fast-paced

Qualifications

• Air export experience +2 years (is must)
• Experience in air freight logistics and distribution
• Experience of bonded freight and cargo.
• Customer service oriented
• Problem solving attitude
• Attention to detail
• Active Listening
• Telephone Etiquette
• Basic Software Skills (Ms. Office & Ms. Excel)
• Basic Computer Skills

Responsibilities

• Perform end-to-end air export operations, including arrangements for pick-up or inland transportation, booking with airlines, and coordination with carriers and truckers.
• Arrange and book freight with airlines; ensure timely pre-alerts once on-board notifications are confirmed.
• Track, trace, and route export shipments from origin to final destination, providing updates to clients and internal teams.
• Handle troubleshooting of export issues and elevate problems to management when necessary.
• Prepare and manage export documentation (e.g., Bill of Lading, Invoices, Certificates of Origin, Export Declarations/AES filings).
• Receive, review, and ensure all documentation is accurate and distributed to carriers, customers, and agents in a timely manner.
• Ensure compliance with SOPs, tariffs, TSA, TAPA, IATA, ISO, Customs, and other regulatory requirements.
• Complete all inbound/outbound moves, including ITs and permits to transfer.
• Maintain courteous, prompt, and efficient customer service with a strong emphasis on customer satisfaction.
• Communicate professionally with vendors, shippers, customers, carriers, overseas agents, freight forwarders, and trucking companies.
• Respond to inquiries, emails, and rate requests in a timely manner.
• Coordinate daily shipments, including documentation, monitoring, dispatching, and invoicing.
• Obtain and create quotes for shipments, source the most efficient and cost-effective transportation methods.
• Explore export options to reduce costs and increase revenue.
• Take booking requests and ensure accurate rate application and shipment consolidation based on local procedures.
• Understand departmental process flow, continuously identify best practices to improve operational efficiency and productivity.
• Assist in reviewing standard operating procedures for compliance and quality assurance.
• Provide support as a backup for alternate accounts.
• Perform any additional duties as assigned by the Department Manager.

Skills

Air export

Air freight logistics

Customer service

Attention to detail

Active listening

Telephone etiquette

MS Office

MS Excel

Tools

MS Office

MS Excel

Job description

Scan Global Logistics is seeking an experienced and detail-oriented Air Export Coordinator to join our Elizabeth, NJ team. The role requires 5+ years in air export, strong knowledge of air freight logistics, and documentation proficiency to ensure timely movement of freight with exceptional customer service.

You will manage end-to-end operations, coordinate with airlines and carriers, track shipments, ensure regulatory compliance, and maintain strong vendor relationships in a fast-paced