AIR EXPORT CLERK

Dimerco Express; New York (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

Dimerco Express is seeking responsible, self-motivated individuals to join our global shipping and logistics team in Rosedale, NY. You will operate internal systems, coordinate with customers and carriers, and handle air export/import shipments to ensure timely, accurate deliveries.

We offer training, competitive salary, comprehensive benefits, and opportunities for professional growth within a fast-paced, global logistics network.

Qualifications

• 1-3 years of freight forwarding/logistics experience required.
• Exceptional customer service skills (verbal and written).
• Detail oriented with strong problem-solving abilities.
• Fluent in English (written and spoken).

Responsibilities

• Operate all jobs using the company internal system, including data and sales/costs entry.
• Maintain satisfactory customer service and coordinate with customers, carriers and partners.
• Coordinate Air Export/Import shipments with customers and Dimerco offices/agents.
• Prepare debit notes and send pre-alerts to overseas agents.
• Make shipment bookings with airlines and keep shipment information updated.

Skills

Customer service

Attention to detail

Problem solving

Fluent English

Tools

Microsoft Word

Excel

Job description

Salary Range: $60,000.00 To $65,000.00 Annually

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

Location: Rosedale, NY

Qualifications:

• 1-3 years of relevant freight forwarding/ logistics experience
• Exceptional Customer Service skills (verbal and written)
• Detail oriented, Self-motivated, Exceptional problem-solving skills
• Must know how to use and organize Microsoft Word, Excel.
• Fluent in English (written and spoken)
• Exceptional listening, verbal and written skills

Responsibilities:

• To operate all jobs under the proper & timely usage of company internal system, include data & sales/costs entry
• Maintain services toward customer's satisfactions & excellency through good communication & coordination with customer/carriers & affiliated business suppliers/partners
• Handle & co-ordinate Air Export shipment internally & externally with customers, Dimerco offices/agent to ensure the shipment executed smoothly in daily basis
• Generate shipment Debit Note
• Sending of pre-alert to overseas agents
• Make shipment booking with airlines
• Follow-up & update shipment information related to Air Import/Air Export & Brokerage
• Monthly Close Lot for Air Export
• Understand, apply and enforce all rules and regulations applicable to the job and compliant with all parties involved TSA, KSMS, ACE, D/G all as needed
• Assist and support sales and customer service with free hand and routed shipments
• Any other assignments from the management as needed

Featured Benefits:

• Medical insurance
• Vision insurance
• 401(k)
• Salary based on experience

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.