Air Cargo Scheduling Assistant – Night Shift

Aloha Air Cargo; Honolulu (HI); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance & disability

401k match

Bonus & salary review

Paid time off & holidays

Reimbursement for fitness, transit, &

Job summary

Aloha Air Cargo is seeking a full-time cargo support agent in Honolulu to manage air waybills, monitor flights and track ULDs using Jet Stream and Blue One systems. The role requires timely customer communications for irregular operations and assistance with missing freight.

The ideal candidate has at least 1 year of customer service or cargo agent experience, is highly organized, and can type 35 WPM. Evening shift 11 PM–7 AM is expected, with comprehensive benefits and opportunities for growth.

Qualifications

• Must be able to pass pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment.
• Must be able to type at least 35 words per minute.
• Familiar with standard office equipment and highly organized for detail-oriented work.
• 1 year of customer service or cargo agent experience preferred.

Responsibilities

• Enter Air Waybill information into Jet Stream.
• Monitor and update flights in Blue One.
• Track ULDs through Jet Stream.
• Provide timely customer contact to update on irregular operations.
• Assist with missing freight and filing of dangerous goods and live animal paperwork.
• Type forms, reports, correspondence and notes.
• Perform routine clerical duties such as sorting and filing.

Skills

Typing speed 35 wpm

Customer service

Phone etiquette

Attention to detail

Organization

Tools

Microsoft Office

Job description

Aloha Air Cargo is seeking a full-time cargo support agent in Honolulu to manage air waybills, monitor flights and track ULDs using Jet Stream and Blue One systems. The role requires timely customer communications for irregular operations and assistance with missing freight.

The ideal candidate has at least 1 year of customer service or cargo agent experience, is highly organized, and can type 35 WPM. Evening shift 11 PM–7 AM is expected, with comprehensive benefits and opportunities for growth.