AAC Sched Optim Assistant

Aloha Air Cargo; Honolulu (HI); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance & disability

401k match

Bonus & salary review

Paid time off & holidays

Reimbursement for fitness, transit, &

Job summary

Aloha Air Cargo is seeking a full-time cargo support agent in Honolulu to manage air waybills, monitor flights and track ULDs using Jet Stream and Blue One systems. The role requires timely customer communications for irregular operations and assistance with missing freight.

The ideal candidate has at least 1 year of customer service or cargo agent experience, is highly organized, and can type 35 WPM. Evening shift 11 PM–7 AM is expected, with comprehensive benefits and opportunities for growth.

Qualifications

• Must be able to pass pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment.
• Must be able to type at least 35 words per minute.
• Familiar with standard office equipment and highly organized for detail-oriented work.
• 1 year of customer service or cargo agent experience preferred.

Responsibilities

• Enter Air Waybill information into Jet Stream.
• Monitor and update flights in Blue One.
• Track ULDs through Jet Stream.
• Provide timely customer contact to update on irregular operations.
• Assist with missing freight and filing of dangerous goods and live animal paperwork.
• Type forms, reports, correspondence and notes.
• Perform routine clerical duties such as sorting and filing.

Skills

Typing speed 35 wpm

Customer service

Phone etiquette

Attention to detail

Organization

Tools

Microsoft Office

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):

Key Responsibilities

• Enter Air Waybill information into Jet Stream.
• Monitor and update flights in Blue One.
• Track ULD's through Jet Stream.
• Timely customer contact to update them of any irregular operations.
• Assisting with missing freight.
• Filing of completed Dangerous Goods, Live Animal paperwork and completed Flight packets.
• Typing forms, reports, correspondence, and notes.
• Performing routine clerical duties such as sorting, filing, relaying messages.
• Other miscellaneous support duties as required.

Minimum Qualifications

• Must be able to pass a pre-employment drug test, 5-year background check, 10-year criminal history check and security threat assessment.
• Excellent computer skills, proficient in Microsoft Office.
• Must be able to type a minimum of (35) words per minute.
• Familiar with standard office equipment
• Highly organized, detail oriented, and exceptional phone etiquette required.
• 1 year of customer service or cargo agent experience preferred.
• Must be available to work 2300 - 0700, M-F

COMPENSATION

This FT position has a starting range of $18.68 - $22.41 per hour.

BENEFITS

• Comprehensive insurance programs including medical, dental, and vision
• Company-provided benefits such as life insurance, short and long-term disability, and an employee assistance program
• Competitive 401k match program with zero vesting period
• Annual bonus and salary review programs
• Competitive paid time off, personal days, and federal holidays
• Reimbursement benefits for fitness, transportation, and tuition up to $5,250 annually
• Plus, other employee benefits and appreciation events throughout the year.

Note

Aloha Air Cargo reserves the right to alter the content of this job description, after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility. The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with Aloha Air Cargo's Equal Opportunities Policy. Aloha Air Cargo is an Equal Opportunity Employer Male/Female/Veterans/Disabled.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.