Air-Cargo Dispatch & Logistics Specialist

OCASA; Cincinnati (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

OCASA seeks an organized Cargo Dispatcher to coordinate daily driver and cargo movements, ensuring on‑time, compliant deliveries. You will serve as the main contact for drivers, airport personnel, clients, and internal teams.

The ideal candidate is proactive, enjoys problem solving in a fast-paced environment, and is willing to cover routes and operate 16–26 ft cargo trucks when needed. Valid CDL and hands-on logistics experience preferred.

Qualifications

• Experience in dispatching, transportation, logistics, airport cargo, or related field.
• Strong organizational, communication, customer‑service, and problem‑solving skills.
• Ability to manage multiple drivers, routes, and time‑sensitive shipments simultaneously.
• Calm under pressure with sound decision making.
• Proactive communication, follow‑up, and issue resolution.
• Familiarity with Excel, GPS, and shipment-tracking platforms.
• SAP experience is a plus.
• Experience with airport cargo, life-sciences logistics, or cold-chain shipments is a plus.
• Valid driver’s license and ability to operate 16–26 ft cargo vehicles.

Responsibilities

• Schedule and dispatch drivers for pickups, deliveries, airport operations, and special assignments.
• Monitor driver locations, routes, shipment progress, delivery windows, delays, and airline cut-off times.
• Maintain continuous communication with drivers, airport personnel, clients, warehouse teams, and internal departments.
• Proactively communicate shipment updates, delays, changes, and service issues.
• Develop contingency plans for driver absences, vehicle breakdowns, weather events, and other disruptions.
• Maintain records in Excel, SAP, and other tracking systems.
• Coordinate airport cargo retrievals, airline drop-offs, documentation, and shipment tracking.
• Inspect incoming cargo and report damage, delays, loading issues, or compliance concerns.
• Ensure compliance with TSA, airport, transportation, safety, cold-chain, and company requirements.
• Support life‑sciences and temperature‑controlled shipments, including packaging, labeling, re‑icing, and SOPs.
• Monitor vehicle availability, cleanliness, safety, and operational readiness.
• Provide driving coverage when needed, safely operating cargo vehicles ranging from 16 to 26 feet.
• Assist with loading and unloading shipments weighing more than 50 pounds using safe procedures.

Skills

Dispatching experience

Organizational skills

Communication

Customer service

Problem solving

Multitasking

Decision making under pressure

Safety awareness

Tools

Excel

GPS systems

Shipment tracking platforms

SAP

Job description

OCASA seeks an organized Cargo Dispatcher to coordinate daily driver and cargo movements, ensuring on‑time, compliant deliveries. You will serve as the main contact for drivers, airport personnel, clients, and internal teams.

The ideal candidate is proactive, enjoys problem solving in a fast-paced environment, and is willing to cover routes and operate 16–26 ft cargo trucks when needed. Valid CDL and hands-on logistics experience preferred.