AIOps & Agentic Operations Advisory Leader

Accenture; Irving (TX); On-site; USD 160,000 - 260,000; Full time

Job summary

Accenture is seeking a Senior Manager to lead AIOps and agentic operations advisory, bringing hands-on enterprise run experience to define automation-first operating models. You will translate technical insights into CIO‑level business cases and deliver cross‑functional roadmaps that drive measurable outcomes.

The role emphasizes leadership in complex environments, designing and delivering AIOps programs, and shaping governance for scalable, automated IT operations across multiple clients.

Qualifications

• Minimum 8+ years IT operations with enterprise run experience.
• Minimum 8+ years in leadership with accountability for service delivery.
• Minimum 3+ years designing/delivering AIOps programs with outcomes.
• Bachelor's degree or equivalent work experience.

Responsibilities

• Design AIOps architectures grounded in real run experience.
• Frame CIO-friendly business cases and target-state roadmaps.
• Build phased delivery plans with cross-functional ownership.
• Assess automation opportunities and prioritise effectively.
• Lead operating-model transitions; define roles and governance.
• Support business development with client workshops and proposals.
• Provide thought leadership on agentic AI and orchestration.

Skills

AIOps & Intelligent Ops Design

Executive Advisory

Automation‑First Delivery

Enterprise Operations Credibility

Education

Bachelor's degree or equivalent

Tools

Dynatrace

Moogsoft

BigPanda

PagerDuty

Datadog

OpenTelemetry

Job description

Accenture is seeking a Senior Manager to lead AIOps and agentic operations advisory, bringing hands-on enterprise run experience to define automation-first operating models. You will translate technical insights into CIO‑level business cases and deliver cross‑functional roadmaps that drive measurable outcomes.

The role emphasizes leadership in complex environments, designing and delivering AIOps programs, and shaping governance for scalable, automated IT operations across multiple clients.