AI UX Designer: Human-Centered, Enterprise Impact

Kyndryl; Dallas (TX); On-site; USD 63,000 - 114,000; Full time

Job summary

Kyndryl in the United States is seeking an AI UX Designer to lead design activities that connect insight, imagination, and execution for the next era of computing. You will shape mental models and interaction patterns that enable humans to collaborate with autonomous agents.

Join Kyndryl to gain trust, autonomy and teamwork to define what comes next for our clients and industries worldwide. The role emphasizes accessibility, ethical AI, and human-centered design across enterprise-scale projects,

Qualifications

• UX/experience design with a strong enterprise portfolio
• Deep understanding of user-centered design, interaction design, and usability testing
• Capable of facilitating co-creation sessions and presenting to clients
• Experience with AI, agentic UX and data-driven design preferred
• POV on how AI can drive human-centered design and co-creation
• Experience with emerging AI assistants (Figma Make, MiroAI, Adobe Firefly, Lovable, etc)
• Proficiency in prototyping tools like Figma or Sketch
• Experience working with developers / product managers to translate research into delivery
• Excellent communication skills in English

Responsibilities

• Lead user research to uncover pain points in the human‑AI relationship, creating journey maps that turn the complexity of multi‑step agentic reasoning into clarity for the end user
• Design for non‑deterministic UI: create dynamic interaction patterns that handle AI latency, ambiguity, and error states gracefully
• Facilitate co‑creation: lead workshops and usability tests with creative technologists and AI engineers to ensure the system aligns with user intuition
• Master Human‑in‑the‑Loop (HITL): design critical hand‑off moments where human validation is required, ensuring transparency and trust in automated workflows
• Champion ethical design: advocate for accessibility and inclusive intelligence across diverse user groups
• Shape the interface era: maintain perspective on how agentic AI drives human‑centered design and collaboration

Skills

UX design

User-centered design

Facilitation

AI/agentic UX

AI literacy

AI assistants

Prototyping tools

Dev/PM collaboration

English communication

Tools

Figma

Sketch

Miro

Job description

Kyndryl in the United States is seeking an AI UX Designer to lead design activities that connect insight, imagination, and execution for the next era of computing. You will shape mental models and interaction patterns that enable humans to collaborate with autonomous agents.

Join Kyndryl to gain trust, autonomy and teamwork to define what comes next for our clients and industries worldwide. The role emphasizes accessibility, ethical AI, and human-centered design across enterprise-scale projects,