AI-Driven Principal TPM for Global Fulfillment Programs

Amazon Inc.; Factoria (WA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Parental leave

Job summary

Amazon is seeking a Principal, Technical Program Manager to orchestrate large-scale cross-functional programs across Fulfilled by Amazon. This role will use AI as a core operating system to accelerate delivery, automate decision-making, and scale execution across multiple geographies and product categories.

You will own end-to-end program roadmaps, build scalable governance mechanisms, and partner with SVP leaders to unlock billions in annual gross merchandise value.

Qualifications

• 7+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Responsibilities

• Drive large cross-functional programs: Lead end-to-end program execution for High ASP, Non-sort, and Multi-packs initiatives that expand FBA’s addressable market to $1T
• Define and drive cross-functional program roadmaps spanning engineering, science, operations, and business teams to deliver category-specialized fulfillment solutions
• Build and own program mechanisms (business reviews, escalation paths, dependency tracking) that ensure on-time delivery of complex, multi-team initiatives across segments with maximum growth potentialIdentify and resolve cross-organizational dependencies, remove blockers, and drive alignment across SVP organizations to accelerate speed-to-market for new fulfillment capabilities
• Deploy generative AI and agentic systems to automate program tracking, risk identification, stakeholder communication, and decision-making — AI is not a feature, it's your operating system
• Use AI to 10x program velocity: LLM-powered status synthesis, automated dependency mapping, AI-generated risk assessments, and generative AI for mechanism design and documentation
• Drive program execution across WW geographies (US, EU, CA, IN, JP), each with unique regulatory, operational, and market constraints requiring tailored approaches
• Partner directly with senior leaders across multiple SVP organizations
• Coordinate cross-functional execution for growth categories to unlock category-specialized fulfillment at global scale
• The Defect Prevention and Reconciliation (DP&R) organization builds innovative technical products that recognize, reconcile, and prevent exceptions within Amazon’s fulfillment supply chain. The Support Operations Tools and Automation team, within DP&R, owns the system technology, and tools used by the DP&R Support Operations to onboard, investigate and audit WW Seller and Vendor contacts to Amazon.

Job description

Amazon is seeking a Principal, Technical Program Manager to orchestrate large-scale cross-functional programs across Fulfilled by Amazon. This role will use AI as a core operating system to accelerate delivery, automate decision-making, and scale execution across multiple geographies and product categories.

You will own end-to-end program roadmaps, build scalable governance mechanisms, and partner with SVP leaders to unlock billions in annual gross merchandise value.