AI Transformation & Content Enablement Lead

Visa; San Francisco (CA); Presencial; USD 122.000 - 217.000; Jornada completa

Descripción de la vacante

Visa is seeking a Manager, AI Enablement & Digital Content to help advance the AI transformation and drive digital content for VCA. This role focuses on enabling AI-based processes, creating learning assets, and producing thought leadership content to showcase Visa’s solutions and market position.

The ideal candidate will be an exceptional writer, AI fluent, and capable of building scalable content and resources, including social media content, articles, and multimedia assets for global clients.

Formación

• 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
• Strong curiosity and enthusiasm for AI, innovation, transformation, digital content, and new ways of working.
• Experience using AI tools such as Claude, Claude Code, ChatGPT, Microsoft Copilot, Gemini, Perplexity, or similar platforms to improve productivity, content creation, research, and workflow efficiency.
• Comfort experimenting with prompts, AI-enabled workflows, agents, and emerging AI capabilities.
• Excellent writing, editing, storytelling, and communication skills.
• Ability to simplify complex information and translate research, insights, and technical concepts into compelling content for different audiences.
• Comfort creating presentations, web-based content experiences, FAQs, toolkits, newsletters, thought leadership content, social media content, and other employee- or client-facing materials.
• Experience supporting transformation, consulting, strategy, enablement, thought leadership, digital content, communications, or related initiatives
• Strong organizational skills and ability to manage multiple deliverables across stakeholders, priorities, and deadlines.
• Basic graphic design and/or video-editing skills or willingness to learn tools like Canva, CapCut, Descript, Adobe Creative Cloud, iMovie, or similar platforms, basic understanding of digital storytelling, content formats, and brand guidelines.

Responsabilidades

• Support the development of training, enablement, and learning materials, including FAQs, toolkits, guides, playbooks, resource pages, and manager materials.
• Support talent and capability-building initiatives by helping create competency guidelines, interview guides, onboarding content, and related materials.
• Develop transformation narratives, employee updates, town hall content, newsletter content, and other storytelling assets that support VCA's transition into an AI-enabled consulting firm.
• Help package AI transformation resources in ways that are easy for employees and consulting teams to find, understand, and apply.
• Leverage AI tools and capabilities (e.g., Claude, Claude Code, ChatGPT, Microsoft Copilot, etc.) to improve content development, research, synthesis, workflow efficiency, and knowledge sharing, including identifying opportunities to create AI-enabled resources, agents, and workflows.
• Write clear, engaging content that supports VCA's thought leadership strategy, AI transformation, priority solutions, and broader business objectives.
• Create digital content, including LinkedIn posts, articles, POVs, podcasts and other audience-facing assets.
• Transform research, whitepapers, client testimonials, and internal insights into compelling content that supports VCA's priority solutions and market positioning.
• Create AI- and search-optimized content that improves discoverability and amplifies VCA's expertise, solutions, and market perspective.
• Assist with digital and multimedia content creation, including video summaries, short-form content, social assets, and visually engaging materials.

Conocimientos

AI fluency

Writing

Storytelling

Content creation

Prompt engineering

Project management

Educación

Bachelor's degree

Advanced degree (Masters, MBA, JD, MD)

PhD (0 years)

Herramientas

Claude

Claude Code

ChatGPT

Microsoft Copilot

Gemini

Perplexity

Descripción del empleo

Visa is seeking a Manager, AI Enablement & Digital Content to help advance the AI transformation and drive digital content for VCA. This role focuses on enabling AI-based processes, creating learning assets, and producing thought leadership content to showcase Visa’s solutions and market position.

The ideal candidate will be an exceptional writer, AI fluent, and capable of building scalable content and resources, including social media content, articles, and multimedia assets for global clients.