AI Transformation Analyst - Hybrid (Madrid)

BlackCube Labs; Spain (TX); Hybrid; USD 46,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Flexible hours

Santander Open Academy access

Competitive rewards

Job summary

Santander is seeking an AI Transformation Analyst in Madrid to help WM&I teams identify opportunities, design prompts, document use cases and track AI adoption.

You will prepare enablement materials, coordinate with Data & AI, Technology, Risk and Compliance, and contribute to a growing AI capability across the bank. A 0–3 year background in transformation or consulting is welcome, with fluent English and Spanish.

Qualifications

• Typically 0–3 years of experience in transformation, consulting, data, technology, operations or fintech.
• Experience preparing presentations, documentation, analysis or training materials for business stakeholders.
• Practical exposure to generative AI tools, copilots, analytics tools or automation (preferred).
• Bachelor's degree or equivalent in Engineering, Data Science, CS or related field.
• Relevant coursework in AI, analytics, digital transformation or process improvement.
• Fluent English (Required).
• Fluent Spanish and/or other languages relevant to a global WM&I environment (Preferred).
• Practical understanding of Generative AI, prompting, copilots and business productivity tools.
• Ability to analyse activities and processes, identify friction points, document opportunities and track adoption KPIs.
• PowerPoint, Excel and collaboration tools; exposure to Power Platform, Python or analytics tools.

Responsibilities

• Support AI discovery and adoption activities across WM&I domains, including workshops, interviews, process mapping and use-case documentation.
• Design, test and refine prompts and practical AI usage examples for business teams, ensuring outputs are clear, reliable and aligned with guidance.
• Document AI use cases, user journeys, process changes, adoption learnings, expected benefits and control considerations.
• Prepare training materials, user guides, playbooks, FAQs and communications that enable business teams to use AI effectively.
• Track adoption, usage and qualitative user feedback to identify barriers and opportunities.
• Support coordination with Data & AI, Technology, Risk, Compliance and stakeholders during pilots and adoption activities.
• Contribute to prompt libraries, reusable assets, communities of practice, reporting packs and benchmarking on AI capabilities.

Skills

Generative AI

Prompts & Copilots

Productivity tools

Adoption KPIs

Stakeholder communication

Education

Engineering/Data Science/CS

AI & Digital Transformation

Tools

PowerPoint

Excel

Power Platform

Python

Analytics tools

Job description

Santander is seeking an AI Transformation Analyst in Madrid to help WM&I teams identify opportunities, design prompts, document use cases and track AI adoption.

You will prepare enablement materials, coordinate with Data & AI, Technology, Risk and Compliance, and contribute to a growing AI capability across the bank. A 0–3 year background in transformation or consulting is welcome, with fluent English and Spanish.