AI Solutions Engineer - Automate Business Workflows

Wiley; Oregon; Hybrid; USD 88,000 - 123,000; Full time

Job summary

Wiley is seeking an AI Solutions Engineer to join the Automation and AI Enablement team within Platform Engineering. You will work directly with business teams, starting with Business Operations & Strategic Programs in Research, using Power Automate, Power Apps, Copilot Studio, AI Builder and Dataverse to solve real problems.

You will move between teams, shape problems into clear statements, deliver working automation quickly, and then harden it with security reviews, testing and documentation.

Qualifications

• 3+ years building business automation or internal tools that real users rely on.
• Hands-on delivery with Microsoft Power Platform: Power Automate (cloud and desktop flows) and Power Apps, plus Dataverse or SharePoint as a data layer.
• Practical experience using LLMs or AI services in a working solution, such as Azure OpenAI, Copilot Studio, AI Builder or a model API, including prompt design and output checks.
• Comfortable using AI as a working partner to solve problems: exploring a problem, comparing approaches, and drafting and testing a solution with tools such as Copilot, Claude or Cursor.
• Scripting for integration and automation in Python, PowerShell, JavaScript or similar. You can call a REST API and handle JSON.
• A track record of working directly with non-technical stakeholders: running discovery, mapping a process, and explaining trade-offs in plain language.
• Judgment to pick the simplest thing that works, and to say no to building when a configured tool will do.
• Comfort working on your own inside a business team while following engineering standards for security, testing and documentation.

Responsibilities

• Work directly with business teams to identify automation opportunities.
• Move between teams, shadow workflows, and deliver automated solutions quickly.
• Build with Power Automate, Power Apps, Copilot Studio, AI Builder and Dataverse, adding APIs or custom code only when needed.
• Apply AI to document extraction, summarization, retrieval and agents while keeping outputs accurate.
• Upskill the business team by hands-on sessions and simple guides for AI usage.
• Ship a working version in weeks and harden it with security reviews, testing and monitoring.
• Ensure every solution is maintainable by the business team it serves.
• Integrate Wiley systems via connectors and APIs.

Skills

Power Platform

Dataverse

Azure OpenAI

Python scripting

Stakeholder management

Problem solving

Tools

Copilot Studio

AI Builder

SharePoint

Job description

Wiley is seeking an AI Solutions Engineer to join the Automation and AI Enablement team within Platform Engineering. You will work directly with business teams, starting with Business Operations & Strategic Programs in Research, using Power Automate, Power Apps, Copilot Studio, AI Builder and Dataverse to solve real problems.

You will move between teams, shape problems into clear statements, deliver working automation quickly, and then harden it with security reviews, testing and documentation.