Forward-Deployed AI Automation Engineer

Wiley; New York (NY); On-site; USD 88,000 - 123,000; Full time

Job summary

Wiley is hiring an AI Solutions Engineer to be deployed into business teams. You start with tools, not code, using Microsoft Power Platform and AI services to solve problems.

You will work within the Automation and AI Enablement team in Platform Engineering, collaborating with Business Operations & Strategic Programs in Research. You will deliver practical, maintainable automation that connects Wiley systems.

Qualifications

• 3+ years building business automation or internal tools that real users rely on.

Responsibilities

• Work directly with business teams to understand needs.
• Shadow workflows to identify time sinks and automate
• Move from team to team as solutions run and are owned
• Turn requests into clear problem statements, success metrics, and approach
• Build with tools first: Power Automate, Power Apps, Copilot Studio, AI Builder, and Dataverse
• Add code only when platform falls short
• Apply AI for document extraction, summarization, retrieval, and agents
• Upskill the team with hands-on AI sessions and simple guides
• Ship fast with security review, testing, and monitoring
• Ensure solutions are maintainable by the business team

Skills

Power Platform

LLMs & AI services

Python scripting

Stakeholder collaboration

Problem framing

Tools

Power Automate

Power Apps

Dataverse/SharePoint

APIs & JSON

Job description

Wiley is hiring an AI Solutions Engineer to be deployed into business teams. You start with tools, not code, using Microsoft Power Platform and AI services to solve problems.

You will work within the Automation and AI Enablement team in Platform Engineering, collaborating with Business Operations & Strategic Programs in Research. You will deliver practical, maintainable automation that connects Wiley systems.