AI Solutions Delivery Specialist - Remote (Low-Code)

ServiceNow; Oregon; Hybrid; USD 60,000 - 90,000; Full time

Job summary

ServiceNow in the United States is seeking an Associate AI Solutions Delivery Associate to turn business needs into AI-enabled solutions with guidance. You will configure capabilities, automations, and digital experiences using reusable patterns and low-code components, translating requirements into reliable configurations.

You will work with analysts and delivery specialists to clarify needs, build tests, and document processes while helping users adopt delivered solutions.

Qualifications

• 1+ years of relevant experience in business systems, automation, or AI-enabled solutions.
• Bachelor's degree or equivalent practical experience.
• Working knowledge of tables, fields, keys, relationships, validation, and data quality.
• Experience using learning visual development, automation, or AI-assisted tools.
• Ability to break problems into steps, test outcomes, and communicate results.
• Curiosity about AI and task-specific agents improving business processes.
• Strong written and verbal communication and collaboration skills.
• Ability to learn new technologies with attention to quality and detail.
• Preferred: low-code/no-code platforms, APIs, enterprise SaaS; Agile exposure; AI prompts.
• This position is not eligible for employment sponsorship.

Responsibilities

• Use generative AI and approved agent capabilities to streamline well-defined business activities.
• Configure basic apps, intake forms, approvals, notifications, and linear workflows using visual tools.
• Apply approved templates, data schemas, prompts, skills, connectors, and solution patterns.
• Work with analysts and delivery specialists to clarify requirements and convert to configurations.
• Create and validate tables, fields, relationships, and data-quality checks.
• Perform unit testing and support UAT with established test scenarios.
• Prepare solution documentation: process flows, decisions, test evidence, operating instructions.
• Help users adopt delivered solutions and escalate platform/security concerns appropriately.
• Build knowledge of responsible AI, privacy, security, accessibility, and standards.

Skills

AI solutions

Low-code/no-code

Structured data concepts

Testing & QA

Communication

Learning new tech

Education

Bachelor's degree in information systems, business, CS, data, or related field

Tools

Visual development tools

APIs

Relational databases

Job description

ServiceNow in the United States is seeking an Associate AI Solutions Delivery Associate to turn business needs into AI-enabled solutions with guidance. You will configure capabilities, automations, and digital experiences using reusable patterns and low-code components, translating requirements into reliable configurations.

You will work with analysts and delivery specialists to clarify needs, build tests, and document processes while helping users adopt delivered solutions.