AI Software Engineer: AgentOps & MLOps

Ericsson GmbH; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Life insurance

Paid time off (PTO)

Maternity leave

Job summary

Ericsson Inc. is building a next-generation engineering and operations ecosystem where AI drives practical, scalable solutions. This early-career role sits at the intersection of software engineering, AI operations, and enterprise transformation, based in the USA, Plano, TX.

The position focuses on building and supporting AI-assisted development, deploying AI agents, and advancing observability and governance across the lifecycle to boost productivity and quality in enterprise products.

Qualifications

• Bachelor's or Master's degree in Computer Science, Data Science, Mathematics, or a related quantitative field completed within the last 24 months, or 2-6 years of relevant experience; GPA of 2.7+ (4.0 scale) preferred
• Proficiency in Python and SQL, with hands‑on experience using libraries such as Flask, Pandas, and scikit-learn
• Familiarity with agent frameworks such as LangChain, LangGraph, or SDKs from leading AI model providers
• Experience with AI-assisted development tools such as GitHub Copilot, Cursor, Claude Code, or similar
• Experience building and deploying AI agents on enterprise platforms such as Glean or Microsoft Copilot Studio
• Understanding of responsible AI principles including fairness, transparency, security, and privacy
• Familiarity with end-to-end AI lifecycle management (MLOps/LLMOps/AgentOps), including CI/CD, monitoring, and governance
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Responsibilities

• Build and support AI-assisted software development, testing, deployment, and lifecycle management of enterprise products
• Design and implement AI agents for operational workflows, including incident triage, remediation, knowledge retrieval, and decision support
• Enhance observability, incident management, root cause analysis, and operational intelligence using AI agents
• Improve engineering documentation and knowledge management through AI-driven automation
• Build evaluation frameworks, monitoring capabilities, governance controls, and guardrails for AI-powered services
• Drive AI adoption across the software delivery lifecycle to improve productivity, quality, and efficiency
• Collaborate across engineering, operations, and business teams to identify and implement high-impact AI transformation opportunities

Skills

Python

SQL

Flask

Pandas

scikit-learn

LangChain

LangGraph

AI model SDKs

GitHub Copilot

Cursor

Claude Code

Microsoft Copilot Studio

Education

Bachelor's or Master's in CS/Data Science/Math

2–6 years relevant experience

GPA 2.7+ (4.0 scale)

Tools

Glean

Microsoft Copilot Studio

LangChain

LangGraph

SDKs from AI model providers

Job description

Ericsson Inc. is building a next-generation engineering and operations ecosystem where AI drives practical, scalable solutions. This early-career role sits at the intersection of software engineering, AI operations, and enterprise transformation, based in the USA, Plano, TX.

The position focuses on building and supporting AI-assisted development, deploying AI agents, and advancing observability and governance across the lifecycle to boost productivity and quality in enterprise products.