Software Engineer AI ML

Ericsson GmbH; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) matching

Life insurance

Paid time off (PTO)

Maternity leave

Job summary

Ericsson Inc. is building a next-generation engineering and operations ecosystem where AI drives practical, scalable solutions. This early-career role sits at the intersection of software engineering, AI operations, and enterprise transformation, based in the USA, Plano, TX.

The position focuses on building and supporting AI-assisted development, deploying AI agents, and advancing observability and governance across the lifecycle to boost productivity and quality in enterprise products.

Qualifications

• Bachelor's or Master's degree in Computer Science, Data Science, Mathematics, or a related quantitative field completed within the last 24 months, or 2-6 years of relevant experience; GPA of 2.7+ (4.0 scale) preferred
• Proficiency in Python and SQL, with hands‑on experience using libraries such as Flask, Pandas, and scikit-learn
• Familiarity with agent frameworks such as LangChain, LangGraph, or SDKs from leading AI model providers
• Experience with AI-assisted development tools such as GitHub Copilot, Cursor, Claude Code, or similar
• Experience building and deploying AI agents on enterprise platforms such as Glean or Microsoft Copilot Studio
• Understanding of responsible AI principles including fairness, transparency, security, and privacy
• Familiarity with end-to-end AI lifecycle management (MLOps/LLMOps/AgentOps), including CI/CD, monitoring, and governance
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Responsibilities

• Build and support AI-assisted software development, testing, deployment, and lifecycle management of enterprise products
• Design and implement AI agents for operational workflows, including incident triage, remediation, knowledge retrieval, and decision support
• Enhance observability, incident management, root cause analysis, and operational intelligence using AI agents
• Improve engineering documentation and knowledge management through AI-driven automation
• Build evaluation frameworks, monitoring capabilities, governance controls, and guardrails for AI-powered services
• Drive AI adoption across the software delivery lifecycle to improve productivity, quality, and efficiency
• Collaborate across engineering, operations, and business teams to identify and implement high-impact AI transformation opportunities

Skills

Python

SQL

Flask

Pandas

scikit-learn

LangChain

LangGraph

AI model SDKs

GitHub Copilot

Cursor

Claude Code

Microsoft Copilot Studio

Education

Bachelor's or Master's in CS/Data Science/Math

2–6 years relevant experience

GPA 2.7+ (4.0 scale)

Tools

Glean

Microsoft Copilot Studio

LangChain

LangGraph

SDKs from AI model providers

Job description

Join our Team

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.

About this opportunity

Ericsson is building a next-generation engineering and operations ecosystem where AI functions as a collaborative tool — helping teams design, build, test, and run large-scale systems. This is an early-career opportunity for professionals who can translate ambiguous problems into practical, AI-driven solutions and integrate them into real-world workflows. Based in the USA, this full-time role sits at the intersection of software engineering, AI operations, and enterprise transformation.

What you will do

• Build and support AI-assisted software development, testing, deployment, and lifecycle management of enterprise products
• Design and implement AI agents for operational workflows, including incident triage, remediation, knowledge retrieval, and decision support
• Enhance observability, incident management, root cause analysis, and operational intelligence using AI agents
• Improve engineering documentation and knowledge management through AI-driven automation
• Build evaluation frameworks, monitoring capabilities, governance controls, and guardrails for AI-powered services
• Drive AI adoption across the software delivery lifecycle to improve productivity, quality, and efficiency
• Collaborate across engineering, operations, and business teams to identify and implement high-impact AI transformation opportunities

The skills you bring

• Bachelor's or Master's degree in Computer Science, Data Science, Mathematics, or a related quantitative field completed within the last 24 months, or 2-6 years of relevant experience; GPA of 2.7+ (4.0 scale) preferred
• Proficiency in Python and SQL, with hands‑on experience using libraries such as Flask, Pandas, and scikit-learn
• Familiarity with agent frameworks such as LangChain, LangGraph, or SDKs from leading AI model providers
• Experience with AI-assisted development tools such as GitHub Copilot, Cursor, Claude Code, or similar
• Experience building and deploying AI agents on enterprise platforms such as Glean or Microsoft Copilot Studio
• Understanding of responsible AI principles including fairness, transparency, security, and privacy
• Familiarity with end-to-end AI lifecycle management (MLOps/LLMOps/AgentOps), including CI/CD, monitoring, and governance
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city

United States (US) || Plano (Country/ City)

Job details

Integration Engineer

Compensation and Benefits at Ericsson

Your Pay

• The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.
• Short-Term Variable Compensation Plan (STV ): Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply.

Your Health

• Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

• We invest in both your short and long‑term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short‑term and long‑term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

• Your work‑life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro‑rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

• Ericsson offers many other company‑paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.