AI Operations Specialist

Ericsson

Plano (AL)

On-site

USD 110,000 - 150,000

Full time

11 days ago

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Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off and holidays

Stock Purchase Plan

Job summary

Ericsson Inc. in Plano is seeking an Operation Specialist - AI to design, develop, and deploy AI-powered solutions that tackle complex business challenges, blending engineering fundamentals with ML expertise.

You will collaborate across teams to integrate AI into products, analyze large data sets for insights, and optimize models for performance and accuracy. The role emphasizes experimentation, documentation, and cloud/container deployment.

Qualifications

3+ years applying ML/AI to production systems.
Experience with telecom vendors or operators is a plus.
Strong programming and debugging skills.
Experience deploying ML models in cloud environments and using containers.
Knowledge of AI/ML algorithms and data preprocessing.

Responsibilities

Design and develop AI models, algorithms, and systems to solve business and technical problems.
Collaborate with cross-functional teams to integrate AI into existing products and workflows.
Analyze large datasets to identify patterns, trends, and actionable insights.
Optimize AI models for performance, scalability, and accuracy.
Research emerging AI techniques and technologies to keep the company at the forefront of innovation.
Conduct experiments and evaluations to validate AI solutions.
Document processes, workflows, and architectures for clarity and reproducibility.
Design, build and optimize AI/ML model use cases such as anomaly detection, predictive maintenance, root-cause analysis.
Specializes in troubleshooting and operating AI-driven chatbots and conversational agents.
Design, build and operate a digital twin to reproduce incidents, run closed loop simulations, and validate chatbot decisioning and automation before production rollout.