AI Security Deployment Lead - Technical Account Manager

Cogent; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Cogent is seeking a Technical Account Manager in San Francisco to oversee customer deployments from kickoff to production rollout. This role requires 5+ years of experience in a technical customer-facing role, strong skills in project management, communication, and knowledge in cloud infrastructure. You'll troubleshoot technical issues and ensure successful deployment experiences while collaborating with Sales and Engineering. This position may involve travel and working remotely across time zones.

Qualifications

• 5+ years of experience in a technical, customer-facing role.
• Proven track record leading technical deployments for B2B SaaS customers.
• Strong technical foundation with APIs and cloud infrastructure.

Responsibilities

• Own the end-to-end deployment journey for new customers.
• Serve as primary technical contact during deployment.
• Troubleshoot complex technical issues during rollout.

Skills

Technical account management

Deployment engineering

Cloud infrastructure knowledge

Project management

APIs and authentication

Communication skills

Tools

Python

SQL

AWS

GCP

Azure

Job description

Cogent is seeking a Technical Account Manager in San Francisco to oversee customer deployments from kickoff to production rollout. This role requires 5+ years of experience in a technical customer-facing role, strong skills in project management, communication, and knowledge in cloud infrastructure. You'll troubleshoot technical issues and ensure successful deployment experiences while collaborating with Sales and Engineering. This position may involve travel and working remotely across time zones.