AI Security Customer Success Pro II

Cisco Systems, Inc.; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with Cisco matching

Medical, dental and vision insurance

Paid parental leave

Paid time off

Job summary

Cisco is advertising potential opportunities in AI security roles within the United States. This posting indicates that exact openings may arise in the near future and a Cisco representative may contact you if a relevant position opens.

The team supports customers in integrating Cisco AI Defense and security products, collaborating across Sales, Product, Engineering, Marketing, and Operations to deliver impactful projects that keep AI applications and autonomous agents secure.

Qualifications

• Hands-on familiarity with AI agents and Large Language Models (LLMs).
• Working understanding of cybersecurity principles.
• Ability to grasp networking concepts and use data to solve problems.
• Ability to explain technical ideas clearly to both technical teams and business leaders.
• Proactive, self-starting mindset and curiosity for AI innovation.

Responsibilities

• Guide customers through onboarding with our AI security portfolio.
• Translate technical details into clear business outcomes showing protection of investments.
• Champion the customer's perspective in internal meetings to shape services.
• Stay ahead of the AI landscape and share insights with the team.
• Identify process gaps and help build more efficient ways to support customers.

Skills

AI Knowledge

Security Foundation

Analytical Skills

Communication

Mindset

Education

Master's degree

Bachelor's degree

Educational/workforce program

High school diploma

Degrees in information systems/Computer Science/AI

Tools

Python

R

C++

API integrations

CI/CD pipelines

Networking

Job description

Cisco is advertising potential opportunities in AI security roles within the United States. This posting indicates that exact openings may arise in the near future and a Cisco representative may contact you if a relevant position opens.

The team supports customers in integrating Cisco AI Defense and security products, collaborating across Sales, Product, Engineering, Marketing, and Operations to deliver impactful projects that keep AI applications and autonomous agents secure.