AI-Ready Knowledge Product Manager | Enterprise Search Leader

BlackCube Labs; Winston-Salem (NC); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

No-cost medical, dental, vision

401(k) with matching

Paid holidays and PTO

Tuition reimbursement

Employee Assistance Program

Wellness programs

Teledoc access

Onsite fitness facilities

Job summary

Truliant Federal Credit Union seeks a product-minded knowledge leader to own its enterprise knowledge environment, uniting strategy, information architecture, governance, content modernization, and AI readiness to improve findability and trust. You will collaborate with business leaders and IT to shape roadmaps, define taxonomy standards, and guide cross-functional modernization across content and search.

This role offers broad influence, travel up to 10%, and opportunities to advance knowledge

Qualifications

• 5+ years in knowledge management, information architecture, or product management.
• 3+ years leading knowledge management products or programs.

Responsibilities

• Own the knowledge product strategy, roadmap, priorities, requirements, and improvement plans.
• Define standards for taxonomy, metadata, ownership, lifecycle, search, and AI-ready content.
• Lead cross-functional modernization, content cleanup, migration readiness, adoption, and measurement.
• Partner with leaders, content owners, IT, Compliance, Risk, Legal, AI governance, vendors, and learning teams.

Skills

Knowledge product strategy

Roadmap development

Information architecture

AI readiness

Stakeholder alignment

Education

Bachelor’s degree in knowledge management or related field

Tools

SharePoint

Kore.ai

Microsoft Copilot

Alfresco-to-SharePoint

Job description

Truliant Federal Credit Union seeks a product-minded knowledge leader to own its enterprise knowledge environment, uniting strategy, information architecture, governance, content modernization, and AI readiness to improve findability and trust. You will collaborate with business leaders and IT to shape roadmaps, define taxonomy standards, and guide cross-functional modernization across content and search.

This role offers broad influence, travel up to 10%, and opportunities to advance knowledge