AI Program Lead — Enterprise Delivery

001 The Northern Trust Company; Chicago (IL); On-site; USD 115,000 - 195,000; Full time

Benefits offered by this job

401k and pension

Health insurance

Paid time off

Job summary

Northern Trust is seeking a Program Manager to lead the integrated delivery of complex programmes across multiple projects, workstreams and stakeholders. The initial assignment supports a strategic AI/automation programme, establishing the roadmap, governance, and delivery cadence with clear outcomes and value delivery.

You will coordinate business, product, technology, operations and risk functions, develop execution plans, manage risks and resources, and prepare executive updates and

Qualifications

• Strong programme-management experience across complex, cross-functional initiatives.
• Experience leading programmes comprising multiple projects, workstreams or delivery teams.
• Strong integrated-planning, governance and dependency-management capability.
• Experience managing programme risks, resources, costs, forecasts and executive reporting.
• Ability to translate strategic objectives into executable roadmaps and delivery plans.
• Knowledge of Agile, Waterfall and hybrid delivery methods.
• Experience in financial services or another regulated industry is desirable.

Responsibilities

• Establish the programme structure, governance model and delivery cadence.
• Translate strategic objectives into an integrated programme roadmap and plan.
• Define: programme outcomes and scope; projects and workstreams; milestones and delivery gates; roles and accountabilities; governance and decision forums; escalation routes.
• Coordinate business, product, technology, operations, risk and other stakeholders.
• Manage programme-level: scope and milestones; dependencies and critical paths; resources and capacity; costs and forecasts; risks, assumptions, issues and decisions; actions and governance requirements.
• Coordinate opportunity assessment, prioritisation and mobilisation.
• Integrate requirements, solution delivery, controls, testing and operational readiness into the programme plan.
• Coordinate pilot design, implementation, adoption and value-measurement activities.
• Monitor progress against agreed outcomes, milestones and delivery gates.
• Identify and resolve cross-project conflicts, dependencies and delivery constraints.
• Escalate material risks, resource gaps and unresolved decisions.
• Prepare executive updates, governance materials and decision papers.
• Facilitate programme, steering and decision-making forums.
• Manage scope changes and assess their impact on outcomes, schedule, cost, resources and risk.
• Maintain clear records of programme decisions, approvals, actions and delivery evidence.
• Coordinate implementation, hand-offs and transition into sustainable ownership.
• Support benefit tracking, post-implementation reviews and lessons learned.
• Use approved digital and AI-enabled tools to improve programme planning, analysis and reporting while retaining appropriate human accountability.

Skills

Programme management

Cross-functional leadership

Integrated planning

Stakeholder management

Agile/Waterfall

Risk management

Executive reporting

AI/Automation exposure

Education

Relevant degree or equivalent professional experience

Programme or project-management qualification

Job description

Northern Trust is seeking a Program Manager to lead the integrated delivery of complex programmes across multiple projects, workstreams and stakeholders. The initial assignment supports a strategic AI/automation programme, establishing the roadmap, governance, and delivery cadence with clear outcomes and value delivery.

You will coordinate business, product, technology, operations and risk functions, develop execution plans, manage risks and resources, and prepare executive updates and