AI Product Delivery Lead - Scalable, Safe Agentic Solutions

Aumni; Columbus (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase is seeking a Product Delivery Manager - AI Foundations to lead end-to-end delivery of agentic AI products and platforms within Consumer and Community Banking. You will coordinate technology, product, and business stakeholders to enable safe, scalable deployment, while ensuring risk and regulatory requirements are met.

The role emphasizes cross-functional collaboration and continuous improvement of delivery frameworks.

Qualifications

• Formal training or certification on product engineering concepts and 5+ years applied experience.
• Experience executing operational management and change readiness activities in a complex, matrixed organization.
• Strong understanding of product delivery principles with a proven track record of implementing continuous improvement processes.
• Experience in product or platform-wide release management, including deployment processes and strategies.
• Experience driving organizational transformation aligned to how teams work within product and software delivery lifecycle frameworks.
• Ability to manage multiple concurrent workstreams, prioritize effectively, and communicate clearly with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills with the ability to translate ambiguous challenges into structured delivery plans.

Responsibilities

• Lead end-to-end product delivery processes — including intake, dependency management, release management, product operationalization, and delivery feasibility decision-making — while identifying and escalating opportunities to improve efficiency and functional coordination
• Drive change management activities across functional partners, ensuring alignment and adherence to the firm's risk, controls, compliance, and regulatory requirements
• Manage timelines, track dependencies, and proactively address blockers to keep delivery on track while ensuring adequate resourcing across workstreams
• Partner with cross-functional stakeholders to align on delivery priorities, communicate progress, and resolve impediments that impact product outcomes
• Contribute to the development and continuous improvement of product delivery lifecycle (PDLC) and software delivery lifecycle (SDLC) frameworks tailored to agentic AI solutions
• Monitor and report on product performance metrics, surfacing insights that inform delivery decisions and drive operational improvements
• Support the operationalization of AI products and platforms, ensuring readiness for deployment across Consumer and Community Banking teams
• Collaborate with technology, design, data, and business teams to ensure cohesive delivery strategies that balance speed, quality, and risk

Skills

Operational management

Change readiness

Delivery principles

Release management

Stakeholder communication

Analytical thinking

Problem solving

Education

Product engineering concepts training

Job description

JPMorgan Chase is seeking a Product Delivery Manager - AI Foundations to lead end-to-end delivery of agentic AI products and platforms within Consumer and Community Banking. You will coordinate technology, product, and business stakeholders to enable safe, scalable deployment, while ensuring risk and regulatory requirements are met.

The role emphasizes cross-functional collaboration and continuous improvement of delivery frameworks.