Product Delivery Manager - AI Foundations

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Product Delivery Manager - AI Foundations within Consumer and Community Banking to oversee end-to-end delivery of agentic AI products with embedded risk and compliance from ideation to deployment.

You will coordinate cross-functional teams across technology, product, design, and data, driving PDLC/SDLC improvements and scaling AI capabilities across the firm.

Qualifications

• Formal training or certification on product engineering concepts.
• Strong ability to execute operational management and change readiness in a complex organization.
• Experience with product or platform-wide release management and deployment strategies.
• Experience driving transformations within product and software delivery lifecycle frameworks.

Responsibilities

• Lead end-to-end product delivery processes, including intake, dependencies, releases, and operationalization.
• Drive change management across partners, ensuring risk, controls, and regulatory alignment.

Skills

Delivery leadership

Change management

PDLC/SDLC

Cross-functional collaboration

Analytical problem-solving

Agile delivery

Education

Product engineering certification

Job description

Are you ready to lead at the intersection of artificial intelligence and product delivery — helping one of the world's most influential financial institutions bring next-generation agentic solutions to life? This is your opportunity to make a lasting impact by shaping how AI-powered products are designed, built, and deployed across Consumer and Community Banking.

As a Product Delivery Manager - AI Foundations at JPMorganChase within the Consumer and Community Banking AI Foundations organization, you will play a pivotal role in enabling teams to deliver agentic products, platforms, and services safely, securely, and at scale. You will drive end-to-end delivery processes, manage cross-functional dependencies, and serve as a key connector between technology, product, and business stakeholders. Your work will directly influence how AI capabilities are operationalized across the firm, helping teams move faster and smarter while maintaining the highest standards of risk and compliance.

Job responsibilities

• Lead end-to-end product delivery processes — including intake, dependency management, release management, product operationalization, and delivery feasibility decision-making — while identifying and escalating opportunities to improve efficiency and functional coordination
• Drive change management activities across functional partners, ensuring alignment and adherence to the firm's risk, controls, compliance, and regulatory requirements
• Manage timelines, track dependencies, and proactively address blockers to keep delivery on track while ensuring adequate resourcing across workstreams
• Partner with cross-functional stakeholders to align on delivery priorities, communicate progress, and resolve impediments that impact product outcomes
• Contribute to the development and continuous improvement of product delivery lifecycle (PDLC) and software delivery lifecycle (SDLC) frameworks tailored to agentic AI solutions
• Monitor and report on product performance metrics, surfacing insights that inform delivery decisions and drive operational improvements
• Support the operationalization of AI products and platforms, ensuring readiness for deployment across Consumer and Community Banking teams
• Collaborate with technology, design, data, and business teams to ensure cohesive delivery strategies that balance speed, quality, and risk

Required qualifications, capabilities, and skills

• Formal training or certification on product engineering concepts and 5+ years applied experience
• Demonstrated ability to execute operational management and change readiness activities in a complex, matrixed organization
• Strong understanding of product delivery principles with a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, including deployment processes and strategies
• Experience driving organizational transformation aligned to how teams work within product and software delivery lifecycle frameworks
• Ability to manage multiple concurrent workstreams, prioritize effectively, and communicate clearly with both technical and non-technical stakeholders
• Strong analytical and problem-solving skills with the ability to translate ambiguous challenges into structured delivery plans

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development lifecycle, design thinking, and data analytics
• Experience with agentic AI operations within product and software delivery lifecycle frameworks
• Familiarity with AI/ML product delivery, including the unique risk, compliance, and operationalization considerations associated with deploying AI at scale
• Experience working within financial services or other highly regulated industries
• Knowledge of agile delivery methodologies and tooling used to manage large-scale product programs