AI-Powered ServiceNow Architect & Moveworks Lead

EY; Las Vegas (NV); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Medical and dental coverage

Pension and 401(k) plans

Job summary

EY is seeking a ServiceNow Consulting Manager to lead teams in AI-driven transformation across various projects. You will spearhead innovative solutions and engage directly with clients, ensuring successful delivery and management of processes.

The ideal candidate has 2-5 years of relevant experience in ServiceNow, strong team leadership skills, and a proven track record in client relationship management. This hybrid role supports EY’s commitment to building a better working world.

Qualifications

• 2-5 years of relevant ServiceNow experience and 1 year implementing NOW Assist.
• Experience implementing ServiceNow’s AI solutions.
• Excellent soft skills – executive communication, adaptability, problem solving.

Responsibilities

• Lead ServiceNow transformation teams for client AI projects.
• Manage and mentor a multi-disciplinary team of 5-10+ resources.
• Develop solutions to complex problems and recommend changes.

Skills

AI-driven transformation

Client relationship management

Team leadership

ServiceNow platform expertise

Prompt engineering

Agile delivery models

Education

Bachelor's degree in Computer Science, Information Systems Management, Engineering

Tools

ServiceNow

Moveworks

Job description

EY is seeking a ServiceNow Consulting Manager to lead teams in AI-driven transformation across various projects. You will spearhead innovative solutions and engage directly with clients, ensuring successful delivery and management of processes.

The ideal candidate has 2-5 years of relevant experience in ServiceNow, strong team leadership skills, and a proven track record in client relationship management. This hybrid role supports EY’s commitment to building a better working world.