AI-Powered Sales Enablement Product Manager

Guild Mortgage Company; United States; On-site; USD 101,000 - 152,000; Full time

Benefits offered by this job

Benefits package

Job summary

Guild Mortgage Company seeks a role focused on making AI real, safe, and valuable for Loan Officers. You will research, evaluate, integrate, launch, and scale third‑party AI tools and partner on internal builds to free up Loan Officers for high‑value conversations.

You will collaborate with risk, legal, compliance, and vendor management teams to evaluate and approve vendors, integrate AI into CRM/LOS and related systems, and drive adoption with structured enablement for Sales.

Qualifications

• Bachelor's Degree directly related to the position or equivalent.
• Minimum six years' experience in Product Management, Sales Enablement, or Process improvement.
• Ability to organize and manage multiple priorities simultaneously.
• Ability to work well independently or within a team.
• Excellent interpersonal communication skills required.
• Proven record launching sales‑facing tools with measurable adoption and ROI.
• Hands‑on experience navigating enterprise risk/governance and third‑party approvals.

Responsibilities

• Define and execute the vision and roadmap for AI‑driven sales enablement tools.
• Collaborate with Product Managers and Owners to ensure a cohesive AI strategy and aligned roadmap.
• Develop a build/buy framework with AI architects for in‑house vs external solutions.
• Maintain an inventory of AI capabilities across the tech stack for optimization.
• Evaluate emerging AI trends for the retail mortgage sales environment.
• Run structured discovery with LOs/Sales Leaders to create KPI‑driven use‑case roadmaps.
• Lead vendor evaluation and risk approvals through internal governance processes.
• Map workflows and design in‑workflow experiences across CRM, LOS, POP, and Marketing Automation.
• Create playbooks, templates, and training for enablement and adoption.
• Measure adoption and impact; maintain an Approved AI Vendor Catalog with lifecycle statuses.

Skills

Product Management

Sales Enablement

Vendor management

AI literacy

Project management

Education

Bachelor's Degree

Tools

APIs

SSO

iPaaS

CRM/LOS systems

Job description

Guild Mortgage Company seeks a role focused on making AI real, safe, and valuable for Loan Officers. You will research, evaluate, integrate, launch, and scale third‑party AI tools and partner on internal builds to free up Loan Officers for high‑value conversations.

You will collaborate with risk, legal, compliance, and vendor management teams to evaluate and approve vendors, integrate AI into CRM/LOS and related systems, and drive adoption with structured enablement for Sales.