AI-Powered Partner Engagement Lead

Cisco Systems, Inc; North Carolina; Remote; USD 169,000 - 237,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company matching

Parental leave

Job summary

Cisco Systems, Inc. seeks a strategic Leader for Partner Excellence - Feedback and Engagement to oversee strategic partner engagements, satisfaction surveys, and capture of partner feedback across the Cisco Partner ecosystem.

The role emphasizes AI-driven prototypes and automation, with responsibility for roadmaps, stakeholder alignment, and driving maturity across partners. You will lead a team of strategists and product managers, influence product roadmaps, and drive adoption of automation

Qualifications

• Minimum Qualifications include Bachelors + 10 years related experience, or Masters + 7 years, or PhD + 4 years, or equivalent.
• Experience maximizing AI to develop and advance prototypes.
• Consistent track record advising complex accounts and managing strategic partner relationships at enterprise level.
• Experience conducting 1x1 strategic engagements with senior leadership.
• Outstanding presentation-building and delivery skills for executive audiences.

Responsibilities

• Own the engagement strategy for all strategic partners; identify target accounts and oversee end-to-end execution and performance tracking.
• Lead and mentor a team of strategists and product managers for large strategic partner engagements.
• Drive end-to-end program management for strategic partner engagements; translate vision into roadmaps and execution strategies.
• Develop business strategy from inception to delivery by influencing product roadmaps and driving adoption of automation/tools.
• Facilitate senior leadership Operating and Steering Committee meetings; manage stakeholder expectations to accelerate decisions.
• Develop compelling narratives for strategy decks and communicate vision from strategy to execution.
• Lead bi-annual Partner Satisfaction and Commerce Application Survey processes; collate feedback and drive improvement themes across products and operations.
• Measure performance by on-time delivery, stakeholder satisfaction, and advancing partner maturity.

Skills

Executive leadership

Strategic thinking

AI prototyping

Stakeholder management

Communication skills

Presentation skills

Team leadership

Program management

Education

Bachelor's degree

Master's degree

PhD

Job description

Cisco Systems, Inc. seeks a strategic Leader for Partner Excellence - Feedback and Engagement to oversee strategic partner engagements, satisfaction surveys, and capture of partner feedback across the Cisco Partner ecosystem.

The role emphasizes AI-driven prototypes and automation, with responsibility for roadmaps, stakeholder alignment, and driving maturity across partners. You will lead a team of strategists and product managers, influence product roadmaps, and drive adoption of automation