Partner Engagement Lead: Feedback & AI Strategy

Cisco Systems, Inc

Durham (NC)

On-site

USD 169,000 - 237,000

Full time

6 days ago

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Job summary

Cisco Systems, Inc. is seeking a strategic leader for Partner Excellence - Feedback and Engagement to drive high-impact partner programs and satisfaction within the Commerce Growth and Acceleration organization.

You will oversee engagements, capture and translate partner feedback into actions, and shape product roadmaps and automation initiatives across Cisco's partner ecosystem. Exceptional communication and executive presence are essential to succeed in this role.

Qualifications

Experience maximizing AI to develop and advance prototypes.
Proven track record advising complex accounts and enterprise partnerships.
Experience conducting 1x1 strategic engagements with senior leadership.
Outstanding presentation-building and delivery skills for executive audiences.

Responsibilities

Own engagement strategy for all strategic partners and oversee end-to-end execution.
Lead and mentor strategists and product managers on large partner engagements.
Drive program management translating vision into roadmaps and execution plans.
Influence product roadmaps and enable operations with automation and tools.
Facilitate senior leadership Steering Committee meetings and manage stakeholder expectations.
Develop compelling strategy narratives for decks and executive communications.
Lead bi-annual Partner Satisfaction and Commerce surveys and extract improvement themes.
Measure performance by on-time delivery and partner maturity advancement.