AI-Powered Partner Deployment Lead
monday.com
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Benefits offered by this job
Job summary
monday.com is seeking a Partner Deployment Strategist for our Professional Services team in New York City. You will oversee a portfolio of certified delivery partners, ensuring high-value, on-time delivery and strong AI value realization across engagements.
You'll support the sale of services routed to the channel, maintain partner engagement health, and drive retention while collaborating closely with Account Owners and Product. This role is hybrid with three days in the NYC office.
Qualifications
- Minimum 5 years in professional services with partner delivery management
- Experience delivering complex services via partners with governance over multiple engagements
- Proven partnerships work with service partners or SI with strong delivery operations
- Hands-on with Generative AI tools and understanding of AI-enabled work
- Experience scoping/estimating professional services and supporting partner-based sales
- Familiarity with usage-based or recurring-revenue services delivering outcomes
Responsibilities
- Own a portfolio of delivery partners and the professional services and managed services within it, ensuring on-time, on-budget delivery with high value
- Track AI value realization across your portfolio and manage adoption gaps with partner teams
- Maintain retention and monitor engagement health; intervene when value is unrealized
- Collaborate with Account Owners to support partner-channel sales and match capabilities
- Ensure partners adopt monday.com delivery methodologies and use performance data for consistency
- Build strong relationships with partners to support project outcomes and practice growth
- Share platform and roadmap context with partners and feed back field insights to Product
- Manage staffing, procurement queue, partner capacity, assignment, and billing
- Identify new opportunities inside the portfolio and surface expansion/revenue signals
- Act as the interface between internal stakeholders and partners, reporting portfolio status and risks
Skills
Education
Tools
Job description
monday.com is seeking a Partner Deployment Strategist for our Professional Services team in New York City. You will oversee a portfolio of certified delivery partners, ensuring high-value, on-time delivery and strong AI value realization across engagements.
You'll support the sale of services routed to the channel, maintain partner engagement health, and drive retention while collaborating closely with Account Owners and Product. This role is hybrid with three days in the NYC office.
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