AI-Powered Legal Automation Program Manager

Amazon; New York (NY); On-site; USD 82,000 - 143,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in New York is seeking a Program Manager to transform manual, time-consuming legal workflows into AI-powered, scalable processes. You will lead cross-functional initiatives across legal, compliance, and business teams to design and implement the right automation tools.

The role focuses on defining roadmaps, piloting AI-enabled tools, and measuring impact to drive meaningful time savings and efficiency across Amazon’s Health Services legal operations.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree

Responsibilities

• Own the program roadmap for legal process automation: define milestones, manage cross-team dependencies, identify risks early, and drive timely resolution or escalation to keep delivery on track.
• Evaluate, pilot, and build AI-powered tools and workflows that replace manual legal and compliance processes, measuring adoption and time savings to validate impact.
• Partner with attorneys, compliance professionals, and business teams across multiple business lines to identify trends, recurring pain points, and opportunities for automation.
• Define success metrics and build reporting frameworks that give leadership clear visibility into program health, operational efficiency, and vendor performance.
• Collaborate with other Program Managers across the organization to share best practices, avoid duplicated effort, and raise the bar on program management standards.

Skills

Program management

Cross-functional

Data-driven

Stakeholder mgmt

Education

Bachelor's degree

Tools

No-code/low-code

Job description

Amazon.com Services LLC in New York is seeking a Program Manager to transform manual, time-consuming legal workflows into AI-powered, scalable processes. You will lead cross-functional initiatives across legal, compliance, and business teams to design and implement the right automation tools.

The role focuses on defining roadmaps, piloting AI-enabled tools, and measuring impact to drive meaningful time savings and efficiency across Amazon’s Health Services legal operations.