AI-Driven Legal Ops Program Manager

Amazon.com Services LLC; Seattle (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon.com Services LLC is seeking a Program Manager to turn manual legal processes into AI-powered, scalable workflows within the AHS Legal team in Seattle. You will design AI agent workflows, measure impact, and ship solutions with high discretion and integrity across Amazon Health Services.

This is an individual contributor role focused on end-to-end delivery and value realization. You will partner with attorneys, compliance teams, and business units to identify automation opportunities, set

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience working cross-functionally with tech and non-tech teams.
• Bachelor's degree.

Responsibilities

• Define and own the program roadmap for legal process automation.
• Evaluate, pilot, and build AI-powered tools to replace manual processes.
• Collaborate with attorneys, compliance pros, and business teams to identify automation opportunities.
• Define success metrics and reporting for leadership visibility.
• Share best practices with other PMs to raise standards.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree

Tools

No-code/low-code platforms

Job description

Amazon.com Services LLC is seeking a Program Manager to turn manual legal processes into AI-powered, scalable workflows within the AHS Legal team in Seattle. You will design AI agent workflows, measure impact, and ship solutions with high discretion and integrity across Amazon Health Services.

This is an individual contributor role focused on end-to-end delivery and value realization. You will partner with attorneys, compliance teams, and business units to identify automation opportunities, set