AI-Powered Commerce Transformation Consultant

Accenture; Charlotte (NC); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Accenture is seeking a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients. You will prepare data, digital platforms, and analytics capabilities to support AI-driven customer experiences across digital channels and partner ecosystems.

The role spans strategy, digital experience, content, platform integration, and data teams to optimize product presence and agent-mediated interactions.

Qualifications

• Analyze product, customer, and digital experience data to identify trends and insights.
• Assist in preparing datasets that support analytics, reporting, and personalization initiatives.
• Support data cleansing, transformation, and validation processes to ensure data quality and reliability.

Responsibilities

• Analyze product, customer, and digital experience data to identify trends and insights.
• Assist in preparing datasets that support analytics, reporting, and personalization initiatives.
• Support data cleansing, transformation, and validation processes to ensure data quality and reliability.
• Support documentation of data flows and integration points between platforms and digital applications.
• Assist in analyzing APIs, product data feeds, and service integrations used across ecosystems.
• Collaborate with engineering teams to ensure data is structured and accessible across digital experiences.
• Define standards for Agent Communication Protocols (ACP) and API readiness.
• Partner with engineering to expose endpoints that support AI agent interaction.
• Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
• Build scalable frameworks for AI-assisted transactions.
• Optimize structured data for RAG environments.
• Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
• Reduce friction between presentation layer and structured layer.
• Implement structured data QA and monitoring frameworks.
• Identify gaps impacting citation eligibility or recommendation logic.
• Establish governance standards for structured updates across markets.
• Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
• Partner with legal and security teams to assess risk exposure in agentic integrations.
• Support structuring of product and customer data for analytics, personalization, and AI use cases.
• Identify opportunities where data can enhance decision-making, recommendations, and customer experiences.
• Collaborate with data teams to improve data accessibility across digital channels.
• Work as part of a multidisciplinary consulting team delivering transformation initiatives for clients.
• Support project teams with research.

Job description

Accenture is seeking a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients. You will prepare data, digital platforms, and analytics capabilities to support AI-driven customer experiences across digital channels and partner ecosystems.

The role spans strategy, digital experience, content, platform integration, and data teams to optimize product presence and agent-mediated interactions.