AI-Powered Commerce Consultant: Agentic CX & Platforms

Accenture; Redmond (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

Accenture Song is seeking a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients.

This role focuses on helping Communication, Media, and Technology organizations adapt to a new model of customer engagement where AI-powered agents, conversational interfaces, and intelligent systems influence how products are discovered, evaluated, and transacted.

Qualifications

• Experience in designing and delivering agentic commerce transformation initiatives.
• Familiarity with AI-powered agents, conversational interfaces, and intelligent systems in customer journeys.
• Ability to work across strategy, digital experience, content, platform integration, and data teams.

Responsibilities

• Analyze product, customer, and digital experience data to identify trends and insights.
• Assist in preparing datasets that support analytics, reporting, and personalization initiatives.
• Support data cleansing, transformation, and validation processes to ensure data quality and reliability.
• Collaborate with engineering to document data flows and API readiness for ecosystems.

Job description

Accenture Song is seeking a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients.

This role focuses on helping Communication, Media, and Technology organizations adapt to a new model of customer engagement where AI-powered agents, conversational interfaces, and intelligent systems influence how products are discovered, evaluated, and transacted.