AI-Driven Commerce Transformation Consultant

Accenture; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Accenture Song is seeking a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients. This role focuses on helping Communications, Media, and Technology organizations adapt to AI-powered agents, conversational interfaces, and intelligent systems influencing how products are discovered, evaluated, and transacted.

You will work across strategy, digital experience, content, platform integration, and data teams to improve product visibility

Qualifications

• Experience in digital strategy consulting for technology clients.
• Familiarity with AI-driven customer journeys and agent-based experiences.
• Ability to work across strategy, digital experience, content, platform integration, and data teams.

Responsibilities

• Analyze product, customer, and digital experience data to identify trends and insights.
• Assist in preparing datasets that support analytics, reporting, and personalization initiatives.
• Support data cleansing, transformation, and validation processes to ensure data quality and reliability.
• Support documentation of data flows and integration points between platforms and digital applications.
• Assist in analyzing APIs, product data feeds, and service integrations used across ecosystems.
• Collaborate with engineering teams to ensure data is structured and accessible across digital experiences.
• Define standards for Agent Communication Protocols (ACP) and API readiness.
• Partner with engineering to expose endpoints that support AI agent interaction.
• Ensure feeds support real-time decisioning (inventory, pricing, shipping logic).
• Build scalable frameworks for AI-assisted transactions.
• Optimize structured data for RAG (Retrieval-Augmented Generation) environments.
• Collaborate with GEO and content teams to ensure alignment between semantic layer and markup layer.
• Reduce friction between presentation layer and structured layer.
• Implement structured data QA and monitoring frameworks.
• Identify gaps impacting citation eligibility or recommendation logic.
• Establish governance standards for structured updates across markets.
• Ensure APIs and structured outputs align with privacy, compliance, and brand safety requirements.
• Partner with legal and security teams to assess risk exposure in agentic integrations.
• Support structuring of product and customer data for analytics, personalization, and AI use cases.
• Identify opportunities where data can enhance decision-making, recommendations, and customer experiences.
• Collaborate with data teams to improve data accessibility across digital channels.
• Work as part of a multidisciplinary consulting team delivering transformation initiatives for clients.
• Support project teams with research.

Skills

Data analysis

Stakeholder collaboration

Digital strategy

Tools

APIs

SQL

JSON-LD

Job description

Accenture Song is seeking a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients. This role focuses on helping Communications, Media, and Technology organizations adapt to AI-powered agents, conversational interfaces, and intelligent systems influencing how products are discovered, evaluated, and transacted.

You will work across strategy, digital experience, content, platform integration, and data teams to improve product visibility