AI-Powered Capacity & Performance Analyst

Socket.dev; Washington, Reston (District of Columbia, VA); On-site; USD 120,000 - 150,000; Full time

Job summary

Empower AI, an Agency-focused technology partner, seeks a Capacity and Performance Analyst to support the Department of State’s hybrid IT environment. You will develop the Capacity Management Plan, forecast capacity needs, and implement monitoring and analytics across global infrastructure.

Ideal candidates have 6+ years of experience, a secret clearance, and a IT or related bachelor’s degree, with preferred CompTIA Sec+ and ITIL4 certificates. Expect to work on-site with occasional travel.

Qualifications

• 6+ years of IT capacity management experience.
• Secret clearance required.
• Bachelor's degree in IT or related field.
• Preferred certifications: CompTIA Sec+, ITIL4 Foundation.

Responsibilities

• Develop and maintain Capacity Management Plan for hybrid VPC and global IT infrastructure.
• Detail current performance and utilization, forecast requirements and address capacity issues.
• Define capacity utilization metrics to support expansion planning and budgeting.
• Implement tools for capacity monitoring and trend analysis across IT environments.
• Utilize advanced analytics and ML to predict resource needs and prevent degradation.
• Advise on capacity thresholds for all systems, applications, databases, and infrastructure.
• Continuously monitor IT resource usage to proactively address capacity issues.
• Perform tuning activities coordinating with change management processes.
• Forecast capacity requirements and integrate data into monitoring systems.

Skills

6+ years experience

Secret clearance

Analytical thinking

Education

Bachelor's degree in IT or related field

Tools

CompTIA Security+

ITIL4 Foundation

Job description

Empower AI, an Agency-focused technology partner, seeks a Capacity and Performance Analyst to support the Department of State’s hybrid IT environment. You will develop the Capacity Management Plan, forecast capacity needs, and implement monitoring and analytics across global infrastructure.

Ideal candidates have 6+ years of experience, a secret clearance, and a IT or related bachelor’s degree, with preferred CompTIA Sec+ and ITIL4 certificates. Expect to work on-site with occasional travel.