AI-Powered BI Solutions Architect

ServiceNow; Town of Vermont (WI); Hybrid; USD 110,000 - 170,000; Full time

Job summary

ServiceNow is seeking a Solution Architect to act as a trusted technical consultant for customers adopting and leveraging the Pyramid platform for enterprise BI and analytics. You will join a team that supports customers and partners in developing BI solutions and become a platform expert to maximize client outcomes.

You will participate in onboarding, mentoring, solution development and customer staff augmentation across cloud or on-premise contexts.

Qualifications

• Degree in Computer Science or Data Science, or related field, with 5+ years of BI & Analytics experience.
• Experience using BI tools (Pyramid, Tableau, Power BI) to build reports and dashboards.
• Design and development of analytics data solutions using SSAS, SAP BW/Hana, Snowflake, and related SQL variants.
• Experience in regulated industries (finance, healthcare, or public sector) is a plus.

Responsibilities

• Assist clients with developing cloud or on-premise BI, analytics, and data science solutions.
• Identify client future needs and help expand through upsell activities with the CSM.
• Take ownership of projects and collaborate with multi-disciplined teams.
• Build trust with clients to achieve commercial objectives.
• Assist new clients in platform setup, data integration, user training, and best practice implementation.

Skills

Stakeholder management

BI & analytics

Education

Degree in Computer Science / Data Science

Tools

Pyramid

Tableau

Power BI

SSAS

SAP BW/Hana

Snowflake

Job description

ServiceNow is seeking a Solution Architect to act as a trusted technical consultant for customers adopting and leveraging the Pyramid platform for enterprise BI and analytics. You will join a team that supports customers and partners in developing BI solutions and become a platform expert to maximize client outcomes.

You will participate in onboarding, mentoring, solution development and customer staff augmentation across cloud or on-premise contexts.