AI Platform Ops Engineer, L2 — Production Stability

Bestinfo Systems LLC; Fremont (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Bestinfo Systems LLC in Fremont, CA seeks a Consolidated AI Platform Operations Engineer - L2 to ensure platform availability, performance, and stable deployments. This hybrid role requires hands-on work with Neo4j, Palantir Foundry, and related data pipelines, along with strong Python and SQL skills.

You will monitor health, troubleshoot issues across data connections, deployments, and permissions, and collaborate with engineering, security, and vendors to maintain production stability.

Qualifications

• Hands-on experience operating production data, cloud, graph, or AI platforms.
• Experience with Neo4j and Palantir Foundry operations, including jobs and pipelines.
• Strong Python and SQL for diagnostics and automation; on-call readiness.

Responsibilities

• Monitor platform health, capacity, performance, scheduled jobs, pipelines, agents, and deployment status.
• Troubleshoot failures across data connections, builds, compute, permissions, and platform configuration.
• Distinguish platform, data, integration, and application-code issues and route them correctly.
• Support incident response, change control, post-incident reviews, and problem management.
• Build operational dashboards, alerts, automated health checks, and clear runbooks.

Skills

Neo4j

Palantir Foundry

Python

SQL

Monitoring

On-call

Tools

Neo4j Ops

Palantir Foundry

Job description

Bestinfo Systems LLC in Fremont, CA seeks a Consolidated AI Platform Operations Engineer - L2 to ensure platform availability, performance, and stable deployments. This hybrid role requires hands-on work with Neo4j, Palantir Foundry, and related data pipelines, along with strong Python and SQL skills.

You will monitor health, troubleshoot issues across data connections, deployments, and permissions, and collaborate with engineering, security, and vendors to maintain production stability.