AI Platform Ops Engineer (Palantir Foundry/Neo4j) | Hybrid

GSPANN Technologies, Inc; Fremont (CA); Hybrid; USD 110,000 - 170,000; Full time

Job summary

GSPANN Technologies, Inc. is seeking an experienced Consolidated AI Platform Operations Engineer - L2 in Fremont, CA for a long-term hybrid role.

You will provide L2 operations support for Neo4j, Palantir Foundry, and agents, focusing on platform availability, performance, deployments, and production stability. Responsibilities include monitoring health, troubleshooting across data connections and deployments, building dashboards and runbooks, and collaborating with engineering, security, and

Qualifications

• Hands-on experience operating production data, cloud, graph, or AI platforms.
• Strong troubleshooting skills with Python and SQL for diagnostics and automation.
• Experience with monitoring, alerting, incident management, SLAs/SLOs, and on-call support.

Responsibilities

• Monitor platform health, capacity, performance, pipelines, and deployment status.
• Troubleshoot failures across data connections, builds, compute, permissions, and config.
• Distinguish platform, data, integration, and application-code issues and route appropriately.
• Support incident response, change control, post-incident reviews, and problem management.
• Build operational dashboards, alerts, automated health checks, and runbooks.

Skills

Python

SQL

Monitoring

Incident management

On-call support

Tools

Neo4j

Palantir Foundry

Job description

GSPANN Technologies, Inc. is seeking an experienced Consolidated AI Platform Operations Engineer - L2 in Fremont, CA for a long-term hybrid role.

You will provide L2 operations support for Neo4j, Palantir Foundry, and agents, focusing on platform availability, performance, deployments, and production stability. Responsibilities include monitoring health, troubleshooting across data connections and deployments, building dashboards and runbooks, and collaborating with engineering, security, and