AI Platform Lead, GenAI Governance & Ops

Tufts University; Massachusetts; On-site; USD 108,000 - 162,000; Full time

Job summary

Tufts University seeks an AI Platform Manager to lead the day-to-day administration, governance, and development of the university's enterprise generative AI platform. You will oversee configuration, access, model availability, costs, and integrations while aligning with security, privacy, and compliance requirements.

Collaborating with Information Security, Privacy, and stakeholders, you will shape vendor relationships, budget planning, and service operations to support teaching, research, and

Qualifications

• Bachelor's degree in information technology or related field.
• 3–5 years of experience administering enterprise technology platforms and SaaS services.
• Experience coordinating work across technical and nontechnical stakeholders.

Responsibilities

• Administer and govern Tufts' enterprise AI platform and services.
• Coordinate with Information Security, Privacy, Legal, Procurement, Accessibility, and stakeholders.
• Manage platform configuration, access, storage, and API credentials.
• Monitor platform health, usage, and costs; ensure compliance and governance.
• Develop documentation, training, and onboarding materials.

Skills

Project coordination

Communication skills

Problem-solving

Leadership

Education

Bachelor's degree in information technology

Tools

SaaS platforms

Identity and access management tools

Job description

Tufts University seeks an AI Platform Manager to lead the day-to-day administration, governance, and development of the university's enterprise generative AI platform. You will oversee configuration, access, model availability, costs, and integrations while aligning with security, privacy, and compliance requirements.

Collaborating with Information Security, Privacy, and stakeholders, you will shape vendor relationships, budget planning, and service operations to support teaching, research, and