AI Platform Engineering Lead — Enterprise

Ascensus; Newton (MA); On-site; USD 170,000 - 220,000; Full time

Benefits offered by this job

401(k) match

Medical

Dental

Vision

Paid Time Off

Job summary

Ascensus seeks a Software Engineering Manager, Enterprise AI Platform, to lead a cross‑functional team building and operating production‑grade AI enabled software. You’ll mentor engineers, elevate delivery practices, and stay technically engaged, contributing as needed to keep the AI platform fast, secure, and reliable.

You will grow talent, shape high‑performing culture, and partner with product, architecture, data scientists, and leaders to translate goals into execution while maintaining

Qualifications

• 5+ years of professional software engineering or related technical experience.
• 2+ years of technical leadership, team leadership, people leadership, or engineering management experience.
• Experience leading, coaching, or mentoring software engineers or related technical team members.
• Ability and willingness to stay technically engaged with the team’s codebase, architecture, development workflow, and operational tooling, including occasional hands‑on contribution when needed.
• Strong understanding of modern software engineering practices, including: Clean code, Source control, Unit testing, CI/CD, Design patterns, Refactoring, Maintainability, Production support.
• Experience working with software delivery teams that include roles such as: Software Engineers, SDETs, DevOps Engineers, Support Engineers, Quality Engineers.
• Experience supporting production software systems, including troubleshooting, incident response, root‑cause analysis, or operational improvement.
• Strong understanding of Agile delivery practices and modern engineering team workflows.
• Ability to develop associates through coaching, feedback, goal setting, performance conversations, and career development planning.
• Ability to create a high‑performance team environment built on ownership, accountability, trust, and continuous improvement.
• Strong communication skills with technical and non‑technical audiences.
• Strong problem‑solving, prioritization, and decision‑making skills.
• Ability to partner with product, architecture, operations, support, and business teams to drive successful outcomes.
• Experience participating in hiring, interviewing, candidate evaluation, or team growth activities.
• Bachelor’s degree in Computer Science, Computer Information Systems, Business Information Systems, a related technical field, or equivalent practical experience.

Responsibilities

• Growing and developing engineering talent
• Creating a high‑performance team culture
• Supporting delivery of enterprise AI platform capabilities
• Improving engineering practices across software development, testing, DevOps, support, and operations
• Partnering with product, architecture, AI, business, and technology leaders
• Helping the team move quickly while maintaining quality, security, reliability, and maintainability
• Occasionally contributing hands‑on to implementation, debugging, automation, technical spikes, or code reviews when the situation calls for it

Skills

Software engineering

Technical leadership

Mentoring

Agile

Communication

Problem solving

Education

Bachelor's degree in Computer Science or related

Tools

Azure DevOps

Azure

OpenTelemetry

New Relic

Job description

Ascensus seeks a Software Engineering Manager, Enterprise AI Platform, to lead a cross‑functional team building and operating production‑grade AI enabled software. You’ll mentor engineers, elevate delivery practices, and stay technically engaged, contributing as needed to keep the AI platform fast, secure, and reliable.

You will grow talent, shape high‑performing culture, and partner with product, architecture, data scientists, and leaders to translate goals into execution while maintaining