AI Platform Apprentice — Hybrid Hands-on Learner

Allegion Canada Inc.; Carmel (IN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous vacation and sick time

401K with 6% company match

Health Savings Accounts

Disability Insurance

Life Insurance

Tuition Reimbursement

Voluntary Wellness Program

Employee Discounts

Community involvement

CliftonStrengths assessment & coaching

Job summary

Allegion is seeking an Enterprise AI Platform Associate Apprentice in Carmel, IN, through the TechPoint Indiana Adult Apprenticeship Program. This role focuses on learning and supporting a global AI platform, with a blended business/technical environment.

You will work alongside senior team members, assist with onboarding, training, and documentation, and help drive adoption while maintaining a service mindset and curiosity about new technology.

Qualifications

• Must meet the eligibility requirements of the TechPoint Indiana Adult Apprenticeship program.
• High integrity, strong curiosity, a service mindset, and a genuine interest in how people adopt and use new technology.
• Learning agility, including a demonstrated ability to grasp business and technical subject matters.
• Strong interpersonal skills, including excellent verbal and written communication, the ability to build trust across teams, and the comfort to ask questions when learning new concepts.
• Discipline and reliability. You plan your own workload, follow through on commitments, and produce consistent, dependable work with limited oversight.
• Foundational comfort with common productivity and collaboration tools, and a willingness to learn AI tools through self‑study, coursework, or certifications (preferred).
• Demonstrated technical aptitude with the ability to translate technical concepts into practical business language (preferred).

Responsibilities

• Assist in the daily triage of user questions, access and license requests, and support tickets for our AI platform under the guidance of senior team members.
• Shadow senior team members during onboarding sessions, office hours, and training to learn how we drive adoption, and help prepare enablement materials.
• Support the onboarding, basic setup, and troubleshooting of AI tools (e.g., chat assistants, agent tools, and reusable skills) for business users.
• Assist in writing, reviewing, and updating platform documentation, user guides, FAQs, and internal communications.
• Gather evidence and documentation to support responsible AI goals, including usage policies, data handling standards, and governance reviews.
• Track adoption and usage metrics and help prepare simple reports for the team.

Job description

Allegion is seeking an Enterprise AI Platform Associate Apprentice in Carmel, IN, through the TechPoint Indiana Adult Apprenticeship Program. This role focuses on learning and supporting a global AI platform, with a blended business/technical environment.

You will work alongside senior team members, assist with onboarding, training, and documentation, and help drive adoption while maintaining a service mindset and curiosity about new technology.