AI Platform Admin: Governance, Security & Support

Sedgwick; Florida; Remote; USD 120,000 - 150,000; Full time

Job summary

Sedgwick is seeking an AI Platform Administrator to govern connectors, apps, and agents across Claude, ChatGPT, and Copilot ecosystems. You will manage policies, data sources, and integration rollouts while coordinating with IAM and security teams.

The role requires 5+ years in enterprise SaaS administration, strong scripting skills, and a track record of incident response and knowledge-base development. Remote-friendly in the U.S.

Qualifications

• Experience governing enterprise AI platforms and SaaS apps.
• Strong familiarity with identity management and access controls.
• Ability to write basic scripts (PowerShell or Python) and interpret logs.

Responsibilities

• Govern connectors, apps, plugins with security reviews and governance.
• Triage Level 2 incidents for Claude, ChatGPT, and Copilot issues.
• Manage Grounding and data source configuration with approved permissions.
• Coordinate across IAM, Legal, Privacy and IT teams for governance.
• Contribute to runbooks, knowledge articles, and post-incident reviews.

Skills

Cloud governance

SaaS administration

PowerShell

Platform security

Education

Bachelor's degree in IT or related field

Job description

Sedgwick is seeking an AI Platform Administrator to govern connectors, apps, and agents across Claude, ChatGPT, and Copilot ecosystems. You will manage policies, data sources, and integration rollouts while coordinating with IAM and security teams.

The role requires 5+ years in enterprise SaaS administration, strong scripting skills, and a track record of incident response and knowledge-base development. Remote-friendly in the U.S.