AI Partnerships Manager — Strategic Client Success

Surge AI; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Surge AI is seeking a Strategic Partnerships Manager to serve as the primary contact for key accounts and to work closely with ML teams to translate client needs into value from our platform, especially in AI language model training.

You will manage accounts, oversee data project quality, and collaborate with engineering and operations teams to ensure timely, high-quality deliverables aligned with client SLAs.

Qualifications

• Experience in account management or project leadership in tech or AI-related fields.
• Strong grasp of AI/ML concepts, particularly NLP, and translating technical requirements into actionable plans.
• Excellent communication skills and ability to optimize systems to meet client needs.

Responsibilities

• Manage key accounts as a trusted advisor, ensuring SLAs and goals.
• Lead cross-functional collaboration with engineering and operations teams.
• Drive client relationships and act as the primary point of contact.

Skills

Account management

Project leadership

AI/ML concepts

NLP concepts

Communication

Job description

Surge AI is seeking a Strategic Partnerships Manager to serve as the primary contact for key accounts and to work closely with ML teams to translate client needs into value from our platform, especially in AI language model training.

You will manage accounts, oversee data project quality, and collaborate with engineering and operations teams to ensure timely, high-quality deliverables aligned with client SLAs.