AI Outcomes Architect for Enterprise Deployments

Google Inc.; Chicago, Atlanta (IL, GA); On-site; USD 183,000 - 265,000; Full time

Job summary

Google Cloud is seeking an AI Outcome Customer Engineer in Forward Deployed Engineering to bridge pre-sales and post-sales execution. You will steer AI deployments, ensuring long-term viability, rapid activation, and enterprise-grade reliability.

Join Google's Go-To-Market team to solve customer challenges with the Gemini models and Vertex AI platform, leveraging DeepMind collaboration. This role emphasizes technical leadership, customer impact, and high-visibility architecture decisions.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience in either system design or reading code (e.g., Java, C++, Python).

Responsibilities

• Partner with account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Troubleshooting

Code reading

Systems design

Executive communication

Education

Bachelor's degree or equivalent practical experience

Tools

APIs

ECMs

Identity

Cloud infrastructure

AI/ML model deployments

Job description

Google Cloud is seeking an AI Outcome Customer Engineer in Forward Deployed Engineering to bridge pre-sales and post-sales execution. You will steer AI deployments, ensuring long-term viability, rapid activation, and enterprise-grade reliability.

Join Google's Go-To-Market team to solve customer challenges with the Gemini models and Vertex AI platform, leveraging DeepMind collaboration. This role emphasizes technical leadership, customer impact, and high-visibility architecture decisions.