AI-Driven Transformation Consultant

Northern Trust; Chicago (IL); Hybrid; USD 115,000 - 195,000; Full time

Benefits offered by this job

Retirement benefits

Health insurance

Paid time off

Parental leave

Discretionary bonus

Job summary

Northern Trust is seeking a Transformation Consultant to guide AI-enabled and enterprise-scale transformation efforts. The role focuses on redesigning workforce experiences, operating models, and governance to deliver measurable business value.

The candidate will partner with executives and technology teams to accelerate adoption of digital solutions. The position supports a balanced hybrid working model, with time between office and remote work, in a global financial services environment

Qualifications

• 5–10+ years in management consulting or transformation.
• Experience leading enterprise-scale transformation programs including process redesign and operating model modernization.
• Experience identifying and implementing AI, automation, or digital solutions to improve performance.
• Bachelor's degree in Business, Engineering, Data Science, CS, Economics, or related field.

Responsibilities

• Assess workforce processes and workflows to identify AI/automation opportunities.
• Design AI-enabled experiences to simplify work and improve decision-making.
• Partner with technology teams to scale generative AI and workflow automation.
• Establish future-state working methods balancing innovation, governance, risk, and adoption.
• Apply service design and journey mapping to solve complex business problems.
• Create future-state operating models integrating people, process, technology, data, and AI capabilities.
• Simplify fragmented experiences across end-to-end workflows.
• Facilitate discovery sessions, design workshops, stakeholder interviews, and transformation assessments.
• Develop executive-ready recommendations, business cases, and implementation plans.
• Influence leaders and build alignment around transformational change.
• Drive initiatives from concept to implementation and measure value.

Skills

Management Consulting

Business Transformation

Digital Transformation

Operating Model Design

Workforce Transformation

Strategy

Innovation

Education

Bachelor's degree

Job description

Northern Trust is seeking a Transformation Consultant to guide AI-enabled and enterprise-scale transformation efforts. The role focuses on redesigning workforce experiences, operating models, and governance to deliver measurable business value.

The candidate will partner with executives and technology teams to accelerate adoption of digital solutions. The position supports a balanced hybrid working model, with time between office and remote work, in a global financial services environment