AI-Native RevOps

OpenTrack; Chicago (IL); On-site; USD 90,000 - 140,000; Full time

Job summary

OpenTrack is seeking an AI-Native RevOps professional to own and evolve GTM systems, build end-to-end data pipelines, and drive automation across sales, marketing, and customer success. You will optimize revenue processes, leverage AI, and act as a HubSpot expert to maximize efficiency and growth.

The role demands a strong analytical mindset, experience with B2B tech, and a passion for data quality and cross-team collaboration in a fast-paced environment.

Qualifications

• 3+ years of experience in Revenue Operations, Sales Operations, or a similar analytical/strategic role, preferably in a B2B tech environment.
• Genuine interest in using and building with AI in practical, high-leverage ways to improve workflows, analysis, and decision-making.
• Strong proficiency in HubSpot CRM; HubSpot certification(s) is a plus.
• Deep understanding of sales funnels, marketing attribution, customer lifecycle stages, and sales process.
• Detail-oriented and passionate about data quality, process optimization, and team enablement.
• Familiarity with marketing operations and customer success processes.
• Excellent communication and interpersonal skills with a demonstrated ability to collaborate effectively across teams.
• Excellent organizational and project management abilities, able to juggle multiple priorities in a fast-paced environment.

Responsibilities

• Own and evolve GTM systems to support sales, marketing, and customer success in an AI-first environment.
• Design and build custom agents, workflows, and data pipelines from scratch, not just configure existing tools. Own the technical implementation end-to-end.
• Increase the productivity of our customer-facing teams through automation, AI, and process improvement.
• Serve as an expert user of HubSpot, ensuring its effective utilization.
• Analyze and optimize sales processes to maximize efficiency, productivity, and revenue generation.
• Analyze and improve sales and marketing workflows to increase conversion rates, reduce friction, and enhance productivity.
• Proactively identify gaps and areas of improvement in the revenue lifecycle and implement scalable solutions to drive growth and operational excellence.

Skills

Revenue operations

Analytics

AI workflows

Tools

HubSpot CRM

Job description

At OpenTrack , we're tackling the fragmented data and workflows of the trillion dollar logistics industry. We spent nearly a decade stitching together the world’s ocean, rail, vessel, port, and trucking data sources into a consistent feed that exceeds the Autonomy Threshold for the largest companies in the world. Now, we’re deploying AI workflows and solutions to transform these companies into Autonomous Enterprises.

The OpenTrack platform includes an AI workflow platform, enterprise web application, API service, and customer white label portal which gives companies unprecedented access to end-to-end ocean container visibility, performance metrics and predictive insights.

Our customers are some of the most iconic brands and logistics companies in the world, and we have already transformed the way they work.

We are an international team (Nashville, Chicago, Europe) with a growing presence at our Nashville HQ.

We value autonomy, curiosity, and having a good time. We’re seeking a qualified candidate to join our team in the AI-Native RevOps role.

Responsibilities:

• Own and evolve our GTM systems to support sales, marketing, and customer success in an AI-first environment
• Design and build custom agents, workflows, and data pipelines from scratch, not just configure existing tools. Own the technical implementation end-to-end
• Increase the productivity of our customer-facing teams through automation, AI, and process improvement
• Serve as an expert user of HubSpot, ensuring its effective utilization
• Analyze and optimize sales processes to maximize efficiency, productivity, and revenue generation.
• Analyze and improve sales and marketing workflows to increase conversion rates, reduce friction, and enhance productivity
• Proactively identify gaps and areas of improvement in the revenue lifecycle and implement scalable solutions to drive growth and operational excellence

Qualifications:

• 3+ years of experience in Revenue Operations, Sales Operations, or a similar analytical/strategic role, preferably in a B2B tech environment
• Genuine interest in using and building with AI in practical, high-leverage ways to improve workflows, analysis, and decision-making
• Strong proficiency in HubSpot CRM, HubSpot certification(s) is a plus
• Deep understanding of sales funnels, marketing attribution, customer lifecycle stages, and sales process
• Detail-oriented and passionate about data quality, process optimization, and team enablement
• Familiarity with marketing operations and customer success processes
• Excellent communication and interpersonal skills with a demonstrated ability to collaborate effectively across teams.
• Excellent organizational and project management abilities, able to juggle multiple priorities in a fast-paced environment.