AI-Native Delivery Director for Hyperfactory Transformation

EPAM Systems Inc; Seattle (WA); Remote; USD 130,000 - 205,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance (

Health Savings Account

Flexible Spending Accounts (Healthcare

Short-Term and Long-Term Disability

Life and AD&D Insurance

Employee Assistance Program

Unlimited access to LinkedIn learning

Matched 401(k) Retirement Savings Plan

Paid Time Off (15-25 days)

Paid Holidays - 9 per year

Legal Plan and Identity Theft

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

Discretionary annual bonus program

Discretionary Long-Term Incentive (LTI

Job summary

EPAM Systems, Inc. seeks a Portfolio Delivery Director to lead AI-native Engineering & Hyperfactory Transformation for a major insurance transformation.

You will own end-to-end delivery across programs, drive AI adoption, and elevate delivery governance while managing executives and cross-functional teams. The role emphasizes transition of incumbent vendors, establishment of an AI Hyperfactory operating model, and measurable improvements in productivity, quality, speed, and business value in a

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or a related field

Responsibilities

• Own end-to-end delivery of a strategic portfolio consisting of multiple programs, projects, products, and managed services engagements
• Serve as the single point of accountability for portfolio performance, delivery excellence, customer satisfaction, and business outcomes
• Drive operational excellence, continuous improvement, and delivery predictability across the portfolio
• Lead transition activities from incumbent vendors and legacy delivery organizations, including migration, stabilization, and Knowledge Transfer (KT) plans with minimal business disruption
• Establish transition governance, risk management, and executive reporting mechanisms
• Successfully transition services into steady-state operations while meeting agreed stabilization targets
• Establish and operationalize an AI Hyperfactory delivery model and define the portfolio's AI-native transformation roadmap
• Drive adoption of AI across software engineering, quality engineering, testing, release management, operations, support, and delivery governance
• Implement AI-enabled engineering practices including code generation, code reviews, automated testing, intelligent operations, knowledge management, and delivery analytics
• Build reusable AI accelerators, frameworks, playbooks, and best practices that can be scaled across the portfolio
• Drive measurable improvements in engineering productivity, delivery velocity, quality, and operational efficiency through AI adoption
• Lead organizational change and transformation of traditional teams into AI-first engineering organizations
• Monitor portfolio health, dependencies, risks, issues, and mitigation plans
• Own achievement of all SLAs, KPIs, OLAs, and contractual service commitments
• Lead executive escalations and resolution of critical delivery issues
• Build trusted relationships with client executives, business leaders, and technology stakeholders
• Lead steering committees, governance reviews, and executive business reviews
• Partner with client leadership to align delivery priorities with strategic business goals and transformation initiatives
• Own portfolio financial performance, including revenue, margin, utilization, forecasting, and cost optimization
• Support account growth, renewals, transformation opportunities, and strategic initiatives
• Build, lead, and scale high-performing global delivery teams, driving talent development, succession planning, and leadership growth
• Foster a culture of accountability, innovation, collaboration, and continuous learning

Skills

Portfolio delivery

Program management

AI transformation

AI native delivery

Executive stakeholder mgmt

Agile/DevOps

Cloud

Global delivery

Change management

SLA/KPIs/OLA

Education

Bachelor's degree in Engineering/CS/IS/Business

Job description

EPAM Systems, Inc. seeks a Portfolio Delivery Director to lead AI-native Engineering & Hyperfactory Transformation for a major insurance transformation.

You will own end-to-end delivery across programs, drive AI adoption, and elevate delivery governance while managing executives and cross-functional teams. The role emphasizes transition of incumbent vendors, establishment of an AI Hyperfactory operating model, and measurable improvements in productivity, quality, speed, and business value in a