AI/ML Engineer II: NLP & LLM-Driven Campaigns

JPMorgan Chase & Co.; New York (NY); On-site; USD 140,000 - 200,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an AI/ML Engineering Associate to design and deliver trusted AI technology products across Business Banking.

You will guide multiple teams, implement AI-driven validations, and ensure security, stability, and scalability in a fast-paced environment. The role requires hands-on experience in NLP/LLMs, ML/DL methods, and cloud frameworks, with strong programming skills in Python and other languages.

Qualifications

• Formal training or certification in Software Engineering concepts and 1+ years applied experience.
• Experience of Gen AI builds, Agents, and MCP.
• Experience in Python (intermediate), TypeScript, Streamlit, or UI design.
• Strong background in Natural Language Processing (NLP) and Large Language Models (LLMs)
• Hands-on experience with machine learning and deep learning methods.
• Proficiency in AI and machine learning frameworks (e.g., TensorFlow, PyTorch).
• Strong programming skills in Python, R, or Java.
• Ability to design and implement complex algorithms for recommendation systems and trend analysis.
• Experience in data integration and real-time data processing.
• Understanding of marketing and campaign testing processes.

Responsibilities

• Define the AI-driven validation roadmap across Business Banking.
• Architect and embed end-to-end AI checks into campaign authoring and execution workflows for all channels.
• Build AI/ML models to enhance final reads (pre-launch approvals), incorporating external signals and trend analysis to generate actionable recommendations.
• Partner with Marketing, Legal, Compliance, and Controls to operationalize AI capabilities and standardize measurement across CCB sub‑LOBs.
• Automate quality metrics and evolve the learning agenda using internal benchmarks and external best practices.
• Provide executive-ready insights, recommendations, and status updates on the portfolio roadmap and key learnings.
• Integrate with upstream and downstream systems to ensure seamless tooling and support Transformation objectives.
• Champion quality-as-a-service: prevent errors and drive continuous improvement in validation processes.
• Demonstrate customer obsession by understanding and improving the end-to-end customer experience.

Skills

NLP

LLMs

Python

Gen AI

ML/DL methods

TensorFlow

PyTorch

Java

Data integration

Real-time data processing

Campaign testing

Tools

Streamlit

TypeScript

UI design

AWS

Sagemaker

EKS

Job description

JPMorgan Chase & Co. in New York seeks an AI/ML Engineering Associate to design and deliver trusted AI technology products across Business Banking.

You will guide multiple teams, implement AI-driven validations, and ensure security, stability, and scalability in a fast-paced environment. The role requires hands-on experience in NLP/LLMs, ML/DL methods, and cloud frameworks, with strong programming skills in Python and other languages.