AI Learning Experience Designer

JobDiva, Inc.; Plano (TX); On-site; USD 55,000 - 65,000; Full time

Job summary

JobDiva, Inc. in Plano, TX is seeking an AI Learning Experience Designer for a 3-month onsite contract.

You will design AI coaching simulations, develop AI personalities and coaching logic, and collaborate with Training and Field Leadership to identify skill gaps. You will create conversation flows, integrate product knowledge, test and refine AI behavior, and manage content updates while maintaining brand quality across AI driven experiences.

Qualifications

• Experience in Learning & Development, instructional design, or training program creation.
• Strong understanding of field sales, retail operations, or customer experience.
• Ability to write clear, natural dialogue and coaching feedback.
• Familiarity with AI tools, conversational design, or simulation platforms.

Responsibilities

• Design AI coaching simulations that replicate real field interactions and coaching conversations.
• Develop AI personalities and coaching logic aligned with brand standards.
• Partner with Training & Field Leadership to identify skill gaps and coaching opportunities.
• Create conversation flows, decision trees, and adaptive feedback paths for the AI coach.
• Integrate current product knowledge, features, and customer experience best practices.
• Test, refine, and optimize AI behavior based on feedback and learning impact.
• Manage content updates and versioning as products evolve.

Skills

Instructional design

Learning & Development

Field sales knowledge

Dialog writing

AI tools familiarity

Training collaboration

Conversational UX

Content adaptation

Tools

AI tools

Conversational design

Simulation platforms

Job description

Immediate need for a talented AI Learning Experience Designer. This is a 03 month contract opportunity and location is Plano, TX (Onsite).

Job Diva ID: 26-28126

Pay Range: $40 - $47/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Design AI Coaching Simulations Build interactive, scenario based simulations that replicate real field interactions, coaching conversations, and decision making moments.
• Develop AI Personalities & Coaching Logic Define coaching styles, feedback patterns, tone, and behavioral responses that align with brand standards and field expectations.
• Partner with Training & Field Leadership Collaborate with training managers, product experts, and field leaders to identify skill gaps, performance needs, and coaching opportunities.
• Create Conversation Flows & Decision Trees Write structured dialogue, branching logic, and adaptive feedback paths that allow the AI coach to respond intelligently to user choices.
• Integrate Product Knowledge & Sales Skills Ensure simulations accurately reflect current products, features, competitive positioning, and customer experience best practices.
• Test, Refine & Optimize AI Behavior Continuously evaluate simulation performance, user feedback, and coaching accuracy to improve realism and learning impact.
• Manage Content Updates & Versioning Maintain a roadmap for updating simulations as products evolve, new training priorities emerge, or field performance trends shift.
• Ensure Brand Alignment & Quality Uphold consistent voice, coaching standards, and training quality across all AI driven experiences.

Key Requirements and Technology Experience:

• Experience in Learning & Development, instructional design, or training program creation.
• Strong understanding of field sales, retail operations, or customer experience.
• Ability to write clear, natural dialogue and coaching feedback.
• Familiarity with AI tools, conversational design, or simulation platforms.
• Comfort working cross functionally with product, training, and field teams.
• Creative problem solver with a passion for building innovative learning experiences.
• Experience designing AI chatbots, virtual coaches, or simulation based learning.
• Background in consumer electronics, retail training, or technical product education.
• Knowledge of behavior modeling, decision trees, or conversational UX.
• Ability to translate complex product information into simple, coachable concepts.

Our client is a leading Electronics Industry, and we are currently interviewing to fill this and other similar contract positions.

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