AI Journey Strategy Senior Analyst: Partnerships & Impact

JP Morgan Chase

Fairfax (DE)

On-site

USD 90,000 - 140,000

Full time

4 days ago

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Job summary

JP Morgan Chase is seeking a Strategy Senior Analyst to join the AI Journey Transformation team. You will support a portfolio of strategic initiatives through rigorous analysis, problem solving, and executive-ready communication.

You will collaborate with digital, product, analytics, and operations to size impact, develop business cases, and shape go-to-market and operating plans. You will translate complex data into actionable insights that improve end-to-end customer journeys and help leaders

Qualifications

2+ years in strategy, consulting, banking or finance, analytics, product strategy, or corporate strategy.
Experience supporting customer journeys, servicing, and/or operations.
Ability to apply quantitative approaches (ROI, sizing, scenario analysis, business cases).
Clear written and verbal communication with stakeholders.

Responsibilities

Support initiatives identified by senior leaders and drive workstreams to completion.
Collaborate with cross-functional teams to gather inputs and synthesize findings.
Map current-state journeys, identify friction, and help define future-state improvements.
Apply structured problem-solving and design thinking to break down complex problems.
Analyze findings with impact sizing, business-case modeling, and KPI frameworks.
Evaluate how AI-enabled solutions integrate with processes to improve experiences.
Research industry trends to inform strategy and recommendations.
Create executive-ready presentations for reviews and leadership readouts.
Monitor technology trends and share insights with the team.
Maintain workplans, decisions, and risks to support on-time delivery.