AI Journey Operations Manager

Okta, Inc.; Bellevue (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

Okta, Inc. in Bellevue, WA is seeking an AI Journey Operations Manager to lead the AI-driven demand engine across the Global Demand Center. You will own business strategy, qualification framework, routing logic, operating model, and performance optimization for AI-assisted xDR capabilities.

This role focuses on driving efficiency and scale, collaborating with cross-functional teams to identify, route, and progress high-potential buyers, delivering measurable impact on demand generation.

Responsibilities

• Own business strategy, qualification framework, routing logic, operating model, and performance optimization for AI-assisted xDR capabilities across the Global Demand Center.

Job description

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Opportunity

Okta is building an AI-enabled demand engine that uses signals, automation, and intelligent engagement to identify, qualify, route, and progress the right buyers more effectively. The AI Journey Operations Manager will own the business strategy, qualification framework, routing logic, operating model, and performance optimization for AI-assisted xDR capabilities across the Global Demand Center. This role is not primarily a platform administration or workflow-build.