AI Growth Account Manager: Build Partnerships & Scale

Giga Energy; United States; On-site; USD 110,000 - 165,000; Full time

Job summary

Giga Energy, an AI infrastructure company, seeks an Account Manager to own the customer journey from groundbreaking through go-live and beyond. You will shepherd relationships, coordinate internal teams, and make the client feel like the most important account in the building.

Based in San Francisco with on-site expectations and occasional WFH Fridays, you will lead executive reviews, spot expansion opportunities after delivery, and help scale our playbook for new data center colocations.

Qualifications

• 5+ years in customer experience, relationship management, or business development for large enterprise accounts.
• Proven ability to build trust-based relationships with senior stakeholders beyond transactional.
• Strong cross-functional coordination with engineering, project management, legal, and finance.
• Excellent communication and executive presence with C-suite stakeholders.
• Experience managing long development/delivery cycles across multiple workstreams.
• Ability to turn delivery success into commercial growth and align internally.

Responsibilities

• Own the customer experience from discovery to go-live and beyond.
• Build a relationship cadence including site visits and executive touchpoints.
• Represent Giga at industry tradeshows and conferences.
• Coordinate across account executives, project managers, and engineering.
• Proactively surface and resolve issues before escalations.
• Lead executive business reviews and key customer moments.
• Spot expansion opportunities post-development for additional colocation deals.
• Track account health and report risks, wins, and opportunities.

Skills

Relationship management

Executive presence

Cross-functional coordination

Account management

Business development

Job description

Giga Energy, an AI infrastructure company, seeks an Account Manager to own the customer journey from groundbreaking through go-live and beyond. You will shepherd relationships, coordinate internal teams, and make the client feel like the most important account in the building.

Based in San Francisco with on-site expectations and occasional WFH Fridays, you will lead executive reviews, spot expansion opportunities after delivery, and help scale our playbook for new data center colocations.